At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join a well-loved brand known for its friendly atmosphere.
- Benefits: Competitive pay, discounts, free drinks, and paid breaks.
- Other info: Enjoy career growth, wellness support, and celebrate your milestones with us.
- Why this job: Be a key player in creating amazing customer experiences every day.
- Qualifications: Previous supervisory experience and a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you:
You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You’ll also be supportive of an inclusive culture – recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
Shift Manager – Cambridge, Cambridgeshire employer: Recruit4Mum
At Greggs, we pride ourselves on being an excellent employer, offering a vibrant work culture that prioritises customer satisfaction and team collaboration. As a Shift Manager in Cambridge, you'll enjoy competitive pay, generous discounts, and a range of health and wellbeing benefits, all while leading a passionate team dedicated to delivering exceptional service. With opportunities for career growth and a supportive environment that values inclusivity, Greggs is the perfect place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager – Cambridge, Cambridgeshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they value. This will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your customer service skills! Since this role is all about putting customers first, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our team right from the start.
We think you need these skills to ace Shift Manager – Cambridge, Cambridgeshire
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love putting customers first. Share specific examples of how you've gone the extra mile to ensure a brilliant experience for customers in your previous roles.
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading a team, so make sure to showcase your natural leadership abilities. Talk about times when you've inspired or motivated a team to achieve great results, even if it was in a different setting.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Use a friendly tone and be genuine about your experiences and what you can bring to our team.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the role!
How to prepare for a job interview at Recruit4Mum
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and what makes them unique in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Be ready to discuss how you can inspire others to deliver exceptional customer service.
✨Prepare for Customer Service Scenarios
Expect questions about how you would handle specific customer service situations. Think of scenarios that might arise in a busy shop environment and prepare your responses. Highlight your problem-solving skills and your commitment to ensuring a brilliant customer experience.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.
