At a Glance
- Tasks: Support residents in shaping their neighbourhoods and council services through engagement activities.
- Company: Cambridge City Council, committed to community involvement and inclusivity.
- Benefits: Flexible working, generous leave, professional development, and discounts at top retailers.
- Other info: Opportunity for an apprenticeship in community engagement with excellent career growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for community engagement.
The predicted salary is between 32597 - 36363 € per year.
Are you passionate about working with communities and helping residents have a real voice in local decision‑making? We are looking for a Resident Engagement Assistant to play a key role in supporting tenants and leaseholders to actively participate in shaping their neighbourhoods and council services.
About the Role
As a Resident Engagement Assistant, you will support the promotion and delivery of opportunities for residents to get involved in local decision making. You will work closely with council teams and community members to build trust, strengthen relationships, and ensure resident voices are heard and valued. You will lead and support meaningful, place‑based engagement activity – such as estate walkabouts, volunteering initiatives and community days – and help join up engagement activity across the Council.
Key Responsibilities
- Promote and deliver resident participation opportunities for tenants and leaseholders
- Build strong relationships with residents, community groups and council services
- Lead and support place‑based engagement activities, including estate walkabouts and community events
- Coordinate and communicate engagement opportunities using a range of online and printed methods
- Gather and develop content for social media, webpages and printed publications
- Actively work to increase engagement from under‑represented tenants and leaseholders, seeking out and involving those who may not currently participate
You will bring:
- Strong people and communication skills
- The ability to build trust and positive relationships with diverse communities
- Experience or interest in community engagement, participation or volunteering
- Confidence using digital and printed communication channels
- A proactive approach to reaching under‑represented groups and removing barriers to involvement
The post holder will have the opportunity to complete an apprenticeship in community engagement, gaining practical experience whilst receiving formal training on consultation, support, and collaboration with communities. The suitable candidate will require a Full UK Driving License.
What we can offer
- A variety of learning and development opportunities via a range of sources and methods
- Access to the highly valued Local Government Pension Scheme (LGPS)
- Additional Voluntary Contribution (Shared AVC) Scheme
- Agile and Flexible working
- Annual leave purchasing scheme
- Annually negotiated pay and award progression
- Confidential advice and support via an Employee Assistance Programme
- Cycle to Work Scheme
- Family friendly policies
- Flexible Bank Holidays
- Free swimming at CCC swimming pools
- Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time)
- Gym Membership salary sacrifice scheme
- Home & Electronics salary sacrifice scheme
- Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more
- Professional Membership Fees paid for, dependent on role
- Relocation Assistance may be payable in approved cases
- Staff reward and recognition framework- including annual staff awards ceremony
- Subsidy for public transport
- Your Care dynamic wellbeing platform
Hours: 22 hours per week. Occasional evenings and weekends, in line with the role requirements.
Working Pattern: 22hrs, to be worked between Monday – Friday, covering the core hours of the service.
Contract: Permanent
Salary: £32,597 – £36,363 Pay Band 4 Pro rata for part time.
Location: Flexible working, with an expectation that at least 50% of the week will be in the office/out on estates.
Application Process: To be considered for this role, Click ‘Apply Online’ and submit an application. Interview Date – 18 June 2026.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
Resident Engagement Assistant – Cambridge employer: Recruit4Mum
Cambridge City Council is an exceptional employer, dedicated to fostering a vibrant work culture that prioritises community engagement and inclusivity. As a Resident Engagement Assistant, you will benefit from a range of professional development opportunities, flexible working arrangements, and a generous benefits package, including access to the Local Government Pension Scheme and wellness initiatives. Join us in making a meaningful impact in the lives of residents while enjoying a supportive environment that values your contributions and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Engagement Assistant – Cambridge
✨Tip Number 1
Get to know the community! Before your interview, spend some time understanding the local issues and the residents' needs. This will show that you’re genuinely interested in making a difference and can help you connect with the interviewers.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past where you've successfully engaged with diverse groups. Share these stories during your interview to highlight your experience.
✨Tip Number 3
Be proactive! Show your enthusiasm for reaching out to under-represented groups. Think of creative ways to engage them and be ready to discuss these ideas in your interview. It’ll demonstrate your commitment to inclusivity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the community.
We think you need these skills to ace Resident Engagement Assistant – Cambridge
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for community engagement! Share any relevant experiences or projects that highlight your commitment to helping residents have a voice in local decision-making.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We want to see how you can specifically contribute to our team!
Be Clear and Concise:Keep your writing straightforward and to the point. Use clear language to express your ideas, as this will help us understand your thoughts and intentions better.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Recruit4Mum
✨Know Your Community
Before the interview, take some time to research the local community and its needs. Familiarise yourself with current issues residents face and think about how you can contribute to solutions. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Communication Skills
As a Resident Engagement Assistant, strong communication is key. Prepare examples of how you've successfully engaged with diverse groups in the past. Be ready to discuss your approach to building trust and relationships, as this will be crucial in your role.
✨Demonstrate Proactivity
Highlight any experiences where you took the initiative to involve under-represented groups in community activities. Discuss specific strategies you used to reach out and engage these individuals, as this aligns perfectly with the job's requirements.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in real-life situations. Think about potential challenges you might face in the role and how you would address them. Practising these scenarios can help you feel more confident during the interview.
