At a Glance
- Tasks: Lead a team to ensure safe, well-maintained homes for Cambridge's tenants.
- Company: Cambridge City Council, committed to community and diversity.
- Benefits: Generous leave, flexible working, professional development, and wellbeing support.
- Other info: Join a supportive team with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: 5 years in social housing maintenance with supervisory experience required.
The predicted salary is between 41771 - 47181 £ per year.
- Housing Maintenance Team Leader – Cambridge
- Team Leader
City Services – Homes & Properties Permanent | Full-time (37 hrs) | Cowley Road / Hybrid | Out of Hours / On-Call Requirement | Salary: £41,771 – £47,181 per annum, pro rata for part time.
We’re looking for two highly capable Housing Maintenance Team Leaders to take operational responsibility for some of the most complex and high‑demand maintenance environments within Cambridge City Council’s property portfolio.
This role is for someone who can operate confidently at the point where technical expertise, leadership, contract management, compliance, tenant experience, and operational delivery converge.
You’ll be expected to bring deep trade knowledge, strong operational awareness, and the resilience to keep services moving in a fast‑paced, high‑pressure environment.
The Role
- Day‑to‑day operational delivery of repairs, planned works, and voids across a large and diverse range of council homes.
- Lead a team of around 20 Multi‑Skilled Operatives, setting standards, monitoring performance, and driving continuous improvement.
- Oversee major repair and refurbishment activity, using primary trade expertise and secondary trade knowledge to guide technical decisions.
- Manage performance of external supply chain contractors, ensuring quality, timeliness and value for money across works totalling £1–5 m annually.
- Direct delivery of emergency and out‑of‑hours repairs as escalation manager or substitute on a rota basis.
- Ensure full compliance with all relevant Health & Safety and CDM regulations, including risk assessments, asbestos procedures, safe systems of work, and void standards.
- Identify, diagnose, and resolve complex building problems across electrical, plumbing, heating, structural and fabric elements.
- Lead on void and repairs and maintenance turnaround performance, ensuring properties are inspected, repaired and re‑let within tight KPIs.
- Monitor budgets, value for money, control spend, influence procurement activity, and provide operational insight for future financial planning.
- Work closely with tenants, including those who are vulnerable or in distress, providing firm, professional, and empathetic support.
- What You’ll Bring
- At least 5 years’ experience in social housing maintenance, with minimum 2 years’ supervisory responsibility.
- A primary trade relevant qualification at Level 2 minimum or 5 years strong secondary trade experience, preferably in at least carpentry, plumbing or electrical.
- Proven experience diagnosing complex building maintenance issues and implementing effective solutions.
- Strong understanding of SOR codes, building regulations, H&S legislation, void standards, and landlord compliance.
- Experience in prolific use of Housing Management systems such as MRI & Accuserve etc.
- Experience managing supply chain contractors, monitoring performance, and challenging poor delivery.
- Ability to work under constant demand in a high‑volume operational environment.
- Excellent communication skills, including handling complaints, disputes, and sensitive tenant situations.
- Resilience, adaptability, and the ability to set priorities independently in a dynamic, pressured service.
- Clean driving licence.
- Why This Role Matters
You will play a central part in ensuring that Cambridge’s tenants have safe, secure, well‑maintained homes, while shaping the quality, performance and professional culture of our maintenance teams.
The expectations are high because the impact is significant.
Benefits
As well as being part of a supportive team delivering meaningful work that directly impacts our communities, we offer a supportive and rewarding working environment with a wide range of benefits:
- Excellent learning and development opportunities supported via a range of sources and methods and, where applicable, recognised through Digital Badges.
- Access to the Local Government Pension Scheme (LGPS) and Additional Voluntary Contribution (Shared AVC) Scheme.
- Agile and Flexible working options.
- Generous annual leave starting at 25 days, rising to 30 days after five years’ service, plus 8 days public holidays (pro rata for part time), with the option to purchase additional leave.
- Family friendly policies and Flexible Bank Holidays.
- Confidential wellbeing support through our Employee Assistance Programme and Your Care wellbeing platform.
- Staff reward and recognition framework, including an annual staff awards ceremony.
- Professional Membership Fees paid for, dependent on role.
- Salary sacrifice schemes including Cycle to Work, Gym Membership and Home & Electronics.
- Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more.
- Free swimming at CCC swimming pools.
- Subsidy for public transport.
- Relocation Assistance may be payable in approved cases.
- Annually negotiated pay and award progression.
- Equal Opportunity Statement
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
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Housing Maintenance Team Leader – Cambridge employer: Recruit4Mum
Recruit4Mum is an excellent employer that prioritises the well-being and development of its employees, offering a supportive work culture in the heart of Chester-le-Street. With benefits such as a bonus scheme, enhanced holiday entitlement, and access to an Employee Assistance helpline, we ensure our team feels valued and empowered. Join us for meaningful work that contributes to a safe and inclusive environment while enjoying opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Maintenance Team Leader – Cambridge
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
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We think you need these skills to ace Housing Maintenance Team Leader – Cambridge
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
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How to prepare for a job interview at Recruit4Mum
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
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✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
