At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs, where everyone is welcome.
- Benefits: Competitive pay, discounts, free drinks, paid breaks, and profit sharing.
- Other info: Enjoy career growth opportunities and celebrate milestones with long service awards.
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences.
- Qualifications: Previous supervisory experience in a customer-focused environment is preferred.
The predicted salary is between 30000 - 40000 € per year.
Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you:
You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You’ll also be supportive of an inclusive culture – recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us:
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shift Manager – Bristol, Avon employer: Recruit4Mum
At Greggs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. As a Shift Manager in Bristol, you'll enjoy competitive pay, generous discounts, and a range of benefits including paid breaks and a health and wellbeing app, all while leading a passionate team dedicated to delivering outstanding customer service. With opportunities for personal growth and a commitment to inclusivity, Greggs is the perfect place for those seeking a rewarding career in a fun and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager – Bristol, Avon
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've inspired a team or handled a tough situation. Being able to share these stories will make you stand out as a candidate.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare to discuss how you’ve gone above and beyond for customers in previous roles. This is key for a Shift Manager role at Greggs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Greggs family. Don’t miss out!
We think you need these skills to ace Shift Manager – Bristol, Avon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers happy and creating a great experience for them.
Highlight Leadership Skills:As a Shift Manager, you'll be leading a team, so make sure to showcase any previous leadership or supervisory experience. Share examples of how you've motivated others and handled challenges in a fast-paced environment.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Shift Manager role. We love seeing candidates who take this extra step.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Recruit4Mum
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and customer service, so think about how your own values align with theirs. Be ready to share examples of how you've contributed to a positive team environment in the past.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare specific examples of how you've successfully led a team or handled challenges in previous roles. Highlight your ability to lead by example, especially in fast-paced environments.
✨Customer Service is Key
Greggs places a strong emphasis on exceptional customer service. Think of times when you went above and beyond for a customer or resolved a difficult situation. Be ready to discuss these experiences and how they can translate into the role you're applying for.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle specific situations that may arise during a shift. Brush up on common scenarios like managing stock levels, dealing with customer complaints, or ensuring cleanliness in the shop. Practising your responses will help you feel more confident during the interview.
