At a Glance
- Tasks: Support the Sales Support team and optimise product offers for customers.
- Company: Join Ralph Lauren, an iconic lifestyle brand known for its unique offerings.
- Benefits: Enjoy competitive benefits, discounts, and a supportive work environment.
- Other info: Position based in Bicester, United Kingdom.
- Why this job: Lead a passionate team in a customer-first culture at Ralph Lauren.
- Qualifications: Proven management abilities in a fast-paced environment are essential.
The predicted salary is between 24000 - 30000 £ per year.
What we offer:
- The opportunity to work for an iconic and unique lifestyle brand
- Exciting career opportunities
- Competitive benefits package and discounts
- An environment where you can bring your whole self to work
Essential duties & responsibilities:
- Business client development
- Support the Sales Support team in absence of manager(s) to optimise the product offer for customers
- Support the customer support model store guidelines to ensure excellent standards
- Maximise the potential of all product categories through RFID optimisation
- Leadership & engagement support
- Support the manager(s) creating an inclusive working environment with a customer‑first culture
- Support the manager(s) mentoring and coaching members of the team in operational efficiencies
- Support the team using operational metrics in absence of manager(s) to deliver sales and profit results
- Operations
- Ensure we meet store target by leading the delivery and replenishment processes, by reviewing live inventory and by completing stock level callouts
- Optimise Ralph Lauren store systems and procedures to enhance operational efficiencies
- Coach teams on standard operating procedures and Customer Support Area procedures to ensure compliance with Ralph Lauren policies and standards
Experience, skills & knowledge:
- Energetic, passionate, and results‑driven team player
- Experience in a fast‑paced environment with proven management abilities
- Excellent communication and organisational skills
Sales Support Lead – Bicester employer: Recruit4Mum
Ralph Lauren offers a competitive benefits package and discounts while fostering an inclusive workplace. Located in Bicester, the team thrives on creating a customer-first culture, ensuring operational excellence.
We think you need these skills to ace Sales Support Lead – Bicester
Business Client Development
Sales Support
Product Optimisation
Customer Support Model
Leadership Skills
Mentoring and Coaching
Operational Efficiency
