At a Glance
- Tasks: Engage with visitors, answer queries, and provide excellent customer service at the box office.
- Company: Join a vibrant arts organisation in London with a passion for culture.
- Benefits: Flexible part-time hours, great team environment, and the chance to meet diverse audiences.
- Other info: Perfect for students looking for weekend work in a creative setting.
- Why this job: Be part of the arts scene and make every visitor's experience memorable.
- Qualifications: Customer service skills and experience with CRM tools like Tessitura.
The predicted salary is between 12000 - 15000 € per year.
Recruit4Mum is seeking a Ticketing & Membership Assistant in London. This part-time position requires 18 hours of work weekly, mainly on weekends.
The candidate should have excellent customer service skills and experience with Tessitura or similar CRM tools.
You will help engage with a diverse audience, answering queries at both the box office and the Friends desk, ensuring visitors have a warm welcome and clear information about services and exhibitions.
Arts Ticketing & Membership Pro — Part-Time (Fri-Sun) employer: Recruit4Mum
Recruit4Mum is an exceptional employer that values flexibility and work-life balance, making it an ideal choice for those seeking part-time opportunities in the vibrant city of London. With a strong emphasis on employee growth, you will have access to training and development resources while working in a supportive environment that celebrates diversity and fosters a sense of community among staff and visitors alike.
StudySmarter Expert Advice🤫
We think this is how you could land Arts Ticketing & Membership Pro — Part-Time (Fri-Sun)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the arts sector. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with visitors, consider role-playing scenarios with a friend. This will help you feel more confident when answering queries at the box office.
✨Tip Number 3
Familiarise yourself with Tessitura or similar CRM tools. If you haven't used them before, check out online tutorials or resources. Being knowledgeable about these systems will give you an edge during interviews.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Arts Ticketing & Membership Pro — Part-Time (Fri-Sun)
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've engaged with diverse audiences and provided excellent support in previous roles.
Familiarity with CRM Tools:If you’ve worked with Tessitura or similar CRM tools, shout about it! We’re keen on candidates who can hit the ground running, so mention any relevant experience in your written application.
Tailor Your Application:Don’t just send a generic application. Take the time to tailor your CV and cover letter to this specific role. We love seeing how you connect your skills and experiences to what we’re looking for!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Recruit4Mum
✨Know Your Stuff
Familiarise yourself with Tessitura or any similar CRM tools you’ve used. Be ready to discuss your experience and how it can benefit the role. This shows you’re not just a good fit, but that you’re genuinely interested in the position.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help someone. This will demonstrate your ability to engage with a diverse audience effectively.
✨Show Your Passion for Arts
Research the organisation and its exhibitions. Being able to talk about what excites you about their work will set you apart. It shows you’re not just looking for any job, but that you’re passionate about contributing to their mission.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about their upcoming exhibitions or how they engage with members. It shows you’re proactive and genuinely interested in the role and the organisation.
