At a Glance
- Tasks: Be the friendly face of our office, welcoming clients and managing reception.
- Company: Join Get Set UK, a growing organisation making a real impact in communities.
- Benefits: Enjoy health cover, rewards, pension contributions, and increased annual leave.
- Other info: Work in a dynamic environment with opportunities for personal growth.
- Why this job: Kickstart your admin career with structured training and real responsibilities.
- Qualifications: A passion for administration, customer service skills, and basic IT knowledge.
The predicted salary is between 15000 - 20000 £ per year.
Get Set to be the welcoming, organised presence that helps people feel supported from the moment they walk through the door.
About the Role
This Administrator Apprentice role sits at the heart of our office. You are often the first person clients speak to and the first face they see. Your work helps the RESTART team focus on what they do best: supporting people to move forward, build confidence and make progress. This is an entry point into a professional administrative career, with real responsibility from day one and structured learning alongside your role.
What This Role Is Really About
This role is about trust. It is about consistency. It is about creating a calm, respectful environment where people feel taken seriously. Small actions matter here. A friendly greeting. An accurate record. A follow‑up call done properly.
Environment
You will work in a busy, people‑focused office. Visitors arrive throughout the day. Phones ring regularly. Priorities can change quickly. Structure keeps things moving.
What You Will Do
- Act as front of house for the office
- Welcome visitors and manage reception professionally
- Answer incoming calls and make outbound calls to clients
- Handle correspondence, scanning, filing and document management
- Support the RESTART team with day‑to‑day administration
- Schedule appointments and manage team diaries
- Provide basic Information, Advice and Guidance when appropriate
- Keep records accurate and up to date
Employer / Stakeholder Element
You will speak with clients daily. You will support advisers and delivery staff. You will help create a positive first impression of Get Set UK.
What Makes Someone Successful Here
- You care about getting things right.
- You stay polite and professional, even when it’s busy.
- You follow instructions and ask questions when unsure.
- You understand that reliability builds trust.
What You Will Bring
Essential- A genuine interest in administration and customer service
- A polite, confident communication style
- Willingness to learn and take feedback
- Basic IT skills and confidence using Microsoft Office
- RESTART Scheme processes
- Customer guidance and IAG basics
- Office systems and compliance requirements
A Day in the Role
You open the office and prepare reception. Clients arrive and you welcome them. You answer calls and book appointments. You support advisers with admin tasks between interruptions. You update records and scan documents. You finish the day knowing the office is organised and ready.
What You Will Get From This Role
- A clear entry point into an administration career
- Structured training and apprenticeship support
- Experience in a regulated, people‑focused environment
- Transferable office, customer service and admin skills
- You will be able to point to real outcomes you have delivered
You will also receive:
- Vitality health cover including GP access, mental health support and physio
- IncentFit rewards worth up to £360 per year
- Employee Assistance Programme
- Pension with 5% employer and 3% employee contributions
- Increased annual leave with service
Values
At Get Set UK, we are Ambitious, we take Pride in what we do, we are Considerate, we Own It and we Inspire. We are looking for people who bring these values to their work consistently.
Why Join Get Set UK
We are a growing organisation delivering high‑impact employability and skills programmes. We support tens of thousands of people each year. Our work strengthens communities and creates real opportunity. This role gives you meaningful experience in work that matters.
Additional information
We reserve the right to close applications early, so we encourage early applications. Get Set UK is a Disability Confident and Equal Opportunity Employer. We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work. Reasonable adjustments are available throughout the recruitment process. This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients. Get Set UK does not accept unsolicited CVs from agencies.
Apprentice Site Co-ordinator – London employer: Recruit4Mum
Get Set UK is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a structured apprenticeship programme that equips you with essential administrative skills in a supportive, people-focused environment. With benefits like health cover, employee assistance programmes, and a commitment to fostering a culture of ambition and pride, you'll find meaningful work that makes a real difference in the community. Join us in London and be part of a team that values your contributions and encourages your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Site Co-ordinator – London
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with clients and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being polite and confident is key. Try role-playing with a friend or family member to get comfortable with answering calls and welcoming visitors.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you managed tasks effectively, even in busy situations. This will demonstrate your ability to keep things running smoothly in a fast-paced environment.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Apprentice Site Co-ordinator – London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with what we’re looking for in an Apprentice Site Co-ordinator. It shows us you’ve done your homework!
Keep It Clear and Concise:We appreciate a well-structured application. Use clear language and keep your sentences short and to the point. This makes it easier for us to see your qualifications and understand your passion for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Recruit4Mum
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Apprentice Site Co-ordinator role. Familiarise yourself with the tasks like managing reception, handling calls, and supporting the RESTART team. This will help you demonstrate your genuine interest in administration and customer service.
✨Practice Your Communication Skills
Since you'll be the first point of contact for clients, practice polite and confident communication. Role-play common scenarios, such as welcoming visitors or answering phone calls. This will help you feel more at ease during the interview and show that you can handle busy environments professionally.
✨Showcase Your Organisational Skills
Think of examples from your past experiences where you've demonstrated strong organisational skills. Whether it's managing schedules or keeping records accurate, be ready to share how you can contribute to creating a calm and respectful environment at Get Set UK.
✨Embrace Feedback and Learning
Highlight your willingness to learn and take feedback during the interview. Discuss how you’ve successfully adapted to new situations in the past. This aligns perfectly with the values of Get Set UK and shows that you're ready to grow in your administrative career.
