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- Tasks: Support families with compassion and handle various funeral service duties.
- Company: Award-winning funeral directors known for personal care and family values.
- Benefits: Competitive salary, 20 days holiday, pension scheme, and full training.
- Why this job: Make a meaningful impact during challenging times while growing your career.
- Qualifications: Experience in funeral services and strong communication skills required.
- Other info: Join a supportive team with clear opportunities for progression.
The predicted salary is between 19200 - 20800 £ per year.
These award-winning, highly personal funeral directors have earned a trusted reputation for personal care. With genuine family values at its core, the team ensures every loved one is treated with dignity, compassion, and the same warmth they would offer their own. As the business continues to grow, they are looking for a dedicated Funeral Service Assistant to join their supportive and positive working environment. Colleagues enjoy being part of the team, and for the right person, full training and clear opportunities for progression are available. This position is ideal for someone ambitious, flexible, and highly motivated, confident in handling a wide range of duties across locations in Sutton Coldfield and North Birmingham.
What we need from you:
- You must have previous experience working for a Funeral Service provider
- Experience working in a mortuary, arranging funerals etc desirable
- Experience using a Funeral Management system, or similar
- Experienced with all types of funeral administration essential
- Good personality, listening and communication skills
- Professional, compassionate, and supportive of families during challenging times
- Be a team player, willing to help on other parts of the business when needed
What the role involves:
- Supporting clients and family members by recording their loved ones wishes
- Updating the FMS (Funeral Management System) with hand notes after meeting with clients
- Arranging funerals, mortuary and general operative work
- Taking phone calls and responding to any enquiries via the website
- Dealing with suppliers
- Opening and closing the branch
- Other duties required by the business during busy periods
Salary: £24,000 - £26,000 per year.
Hours: Working 36.5 hours per week, Monday to Thursday 9am 5pm and Friday 9am 4pm. Some flexibility needed to include weekends and evenings, for which time off in lieu would be given.
Benefits: 20 days holiday, plus Bank Holidays, Pension scheme, Onsite parking, Uniform, Full support and training.
Please apply now!
Funeral Service Assistant in Sutton Coldfield employer: RECRUIT123 LIMITED
Contact Detail:
RECRUIT123 LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Assistant in Sutton Coldfield
✨Tip Number 1
Network like a pro! Reach out to your contacts in the funeral service industry and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to the role. Think about how your previous experience aligns with the compassionate and supportive nature of the job. Show them you’re not just qualified, but genuinely care about helping families during tough times.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We want to see your application and get to know you better. Plus, it’s a great way to show your enthusiasm for joining our supportive team.
We think you need these skills to ace Funeral Service Assistant in Sutton Coldfield
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your genuine care for others shine through. This role is all about supporting families during tough times, so share any relevant experiences that highlight your compassion and understanding.
Be Specific About Your Experience: Make sure to detail your previous experience in the funeral service industry. Mention any specific roles you've had, especially in mortuary work or funeral arrangements, as this will show us you're a great fit for the position.
Highlight Your Team Spirit: We love team players! In your application, talk about how you’ve collaborated with others in past roles. Share examples of how you’ve supported colleagues or contributed to a positive working environment.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at RECRUIT123 LIMITED
✨Know the Company Values
Before your interview, take some time to understand the core values of the funeral service provider. They pride themselves on personal care and compassion, so be ready to discuss how your own values align with theirs. Share examples from your past experiences that demonstrate your commitment to treating families with dignity and respect.
✨Showcase Your Experience
Make sure to highlight your previous experience in the funeral service industry. Be specific about your roles, especially if you've worked in a mortuary or handled funeral arrangements. Prepare to discuss any Funeral Management Systems you've used, as this will show you're ready to hit the ground running.
✨Demonstrate Your Communication Skills
As a Funeral Service Assistant, you'll need to communicate effectively with grieving families. Practice active listening and empathetic responses. During the interview, showcase your ability to handle sensitive conversations with care and professionalism, as this is crucial for the role.
✨Be Ready to Discuss Flexibility
This position requires some flexibility with hours, including weekends and evenings. Be prepared to discuss your availability and willingness to adapt to the needs of the business. Showing that you're a team player who can step in where needed will make you stand out as a candidate.
