An exciting opportunity has arisen to join a growing and well-established IT Managed Service Provider based in Walsall, delivering cloud and infrastructure solutions to businesses across the West Midlands. They are looking for an experienced Senior 3rd Line Infrastructure Engineer to act as a key technical escalation point, resolving complex infrastructure issues and taking a lead role in client projects, migrations and deployments. This is a varied, hands-on position combining high-level technical support with project delivery and mentoring junior engineers. What we need from you as a Senior 3rd Line Infrastructure Engineer: At least 5 years' experience in a senior 3rd Line technical support role, ideally within an MSP or multi-client environment In-depth knowledge of Windows Server and Active Directory Strong Microsoft 365 administration and troubleshooting experience Experience with Microsoft Intune and Azure cloud infrastructure Strong networking knowledge including DNS, DHCP, VPNs and firewalls Excellent troubleshooting and problem-solving skills A structured approach to technical documentation Excellent customer communication and stakeholder management skills The ability to take ownership of complex technical issues through to resolution Full UK driv...
Senior 3rd Line Infrastructure Engineer employer: RECRUIT123 LIMITED
Join a well-respected, family-run business in Hurley, Atherstone, where your skills as an Architectural Technician/Technologist will be valued and nurtured. With a strong focus on employee growth and a supportive work culture, you will have the opportunity to engage in diverse projects, including the restoration of listed buildings, all while enjoying competitive subcontractor rates and a collaborative environment that fosters creativity and innovation.
