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- Tasks: Lead daily operations, manage staff, and ensure exceptional guest experiences.
- Company: The Green Dragon Inn is a historic pub offering local ales and traditional food in stunning North Yorkshire.
- Benefits: Enjoy live-in options, pension scheme, holiday pay, performance bonuses, and employee discounts.
- Why this job: Join a vibrant team in a beautiful location, enhancing guest experiences and developing your leadership skills.
- Qualifications: 12 months of experience in hospitality management, strong leadership, and excellent communication skills required.
- Other info: Must be adaptable and willing to cover shifts at a nearby site.
**The Tan Hill Inn is in North Yorkshire (postcode DL11 6ED). Please only apply if you live locally or have confirmed that you can travel to this location** The World-Famous Tan Hill Inn is Britains highest public house at 1,732 feet (528m). Situated in stunning scenery above Swaledale, between Richmond and Kirkby Stephen. It is a leading destination venue, is known internationally and experiences hi…
Duty Manager employer: RECRUIT123 LIMITED
Contact Detail:
RECRUIT123 LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the local area, especially Hawes and its attractions. This knowledge will not only help you connect with guests but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to share specific examples of how you've successfully managed a team and handled challenges, as this is crucial for the Duty Manager position.
✨Tip Number 3
Showcase your customer service skills by preparing anecdotes that illustrate your ability to handle complaints and enhance guest experiences. This will resonate well with the hiring team.
✨Tip Number 4
If you have a driving licence, make sure to mention it! Being able to cover staff shortages at the other site is a significant advantage, and it shows your flexibility and willingness to support the team.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Duty Manager position. Tailor your application to highlight relevant experience and skills that match what they are looking for.
Highlight Relevant Experience: Make sure to emphasise your previous experience in hospitality, particularly any roles as a Duty Manager or similar positions. Use specific examples to demonstrate your leadership skills and ability to manage a team effectively.
Showcase Customer Service Skills: Since exceptional guest service is crucial for this role, include examples of how you have successfully handled customer complaints or enhanced guest experiences in your previous jobs. This will show your passion for delivering great service.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important for the Duty Manager role.
How to prepare for a job interview at RECRUIT123 LIMITED
✨Showcase Your Leadership Skills
As a Duty Manager, strong leadership is key. Be prepared to discuss your previous experience managing teams, including specific examples of how you've motivated staff and handled challenges.
✨Demonstrate Customer Service Passion
This role requires a genuine passion for guest service. Share stories that highlight your commitment to enhancing the customer experience and how you've dealt with complaints or negative feedback in the past.
✨Familiarise Yourself with the Venue
Research The Green Dragon Inn and its offerings. Understanding their menu, accommodation options, and local attractions will show your enthusiasm for the role and help you answer questions more effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle staffing shortages or maintain service standards during busy periods, as these are common challenges in hospitality.
