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- Tasks: Lead daily bar operations, manage staff, and ensure exceptional customer service.
- Company: The Green Dragon Inn is a historic pub in North Yorkshire, offering local ales and traditional food.
- Benefits: Enjoy live-in options, pension scheme, holiday pay, performance bonuses, and employee discounts.
- Why this job: Join a vibrant team in a stunning location, enhancing guest experiences and building your hospitality skills.
- Qualifications: 12 months of bar management experience, strong leadership, and excellent communication skills required.
- Other info: Must be adaptable and willing to cover shifts at a nearby site.
*Part live-in or full live-in options available*
**The Green Dragon is based in Hawes, North Yorkshire DL8 3LZ Please do not apply, unless you have checked you can easily get to this location**
The Green Dragon Inn stands in a stunning location overlooking Upper Wensleydale. Situated beneath the rising fells of Great Shunner Fell, not far from the town of Hawes.
This ancient traditional Dales Inn, dating from 13th century, with flagged floors, open fires, beamed ceilings, and stone walls is a privately owned free house. They sell a range of drinks including locally brewed real ale and gin, along with traditional pub food.
Offering contemporary accommodation, and food that is locally sourced, they ensure their customers have a first-class experience, every time they stay, or visit.
Please note: Although you will be primarily based at one site, you may be required to provide cover for any staff shortages at their other site, which is 25 minutes away.
What we need from you as a Bar Manager:
- A minimum of 12 months experience working as a Bar Manager in the hospitality industry or asimilar position
- Be willing to cover any staff shortages at the other site
- Experience managing a team with strong leadership and team management skills
- Excellent communication and interpersonal abilities
- A passion for delivering exceptional guest service and enhancing the guest experience
- Can thrive in a fast-paced environment and adapt to changing priorities
- Have great customer service skills, professional, friendly, polite, etc
- Possess good attention to detail
- Driving Licence would be a bonus
What this role involves:
Reporting to the Site Manager. As Bar Manager, you will be responsible for ensuring that day-to-day operations run smoothly. Duties include but arenot limited to:
- Ensure standards of customer service and experience are consistently met and exceeded
- Deal with any customer complaints, refunds, and negative reviews
- Maintain customer communication and interaction onsite
- Develop and manage an activity plan aimed at realising thebest value from existing facilities, including the identification of KPIs
- Ensure operational costs and stock are controlled
- Actively contribute to the companys social media and content strategies
- Support the onsite marketing strategy to upsell and sell the next visit
- Ensure point of sale is maintained and that merchandise is actively pushed by the staff
- Keep a check on guest rooms, communal areas, and grounds to ensure they are cleaned and maintained to agreed standards
- Cashing up – till closures are completed accurately
- Lead and manage operation teams including conducting staff appraisals
Salary: £14.00 – £16.00 per hour. Hours of work: 35-55 hours per week. Working full time 11am 11pm and weekends on a rota basis.
Benefits:
- Accommodation provided – option to part live in, or fully live in
- Pension scheme
- Holiday
- Performance bonus and tips
- Discounted food and drink
- Employee discount
- On-site parking
- Mileage paid for any travel needed between sites (for those that dont live in)
Please apply now!
Bar Manager in Bedale employer: RECRUIT123 LIMITED
Contact Detail:
RECRUIT123 LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Manager in Bedale
✨Tip Number 1
Familiarise yourself with the local area and the specific offerings of The Green Dragon. Understanding the unique aspects of the pub, such as its history and the types of drinks and food served, will help you demonstrate your passion for the role during any interviews.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've successfully managed a team, resolved conflicts, or improved customer service standards, as these are key skills they are looking for.
✨Tip Number 3
Showcase your adaptability and ability to thrive in fast-paced environments. Think of instances where you've had to quickly adjust to changing priorities or handle unexpected challenges, as this will resonate well with the demands of the Bar Manager position.
✨Tip Number 4
If you have a driving licence, make sure to mention it. Since the role may require covering staff shortages at another site, having the ability to travel easily can set you apart from other candidates.
We think you need these skills to ace Bar Manager in Bedale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Bar Manager or in similar roles. Emphasise your leadership skills, customer service experience, and any specific achievements that demonstrate your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to delivering exceptional guest experiences. Mention your familiarity with managing teams and how you handle customer complaints effectively.
Highlight Relevant Skills: In your application, clearly outline your strong communication and interpersonal abilities. Provide examples of how you've successfully managed a team and adapted to changing priorities in previous roles.
Check Location Accessibility: Before applying, ensure you can easily commute to The Green Dragon Inn in Hawes. Mention your understanding of the location in your application to show that you are serious about the position.
How to prepare for a job interview at RECRUIT123 LIMITED
✨Know the Venue
Familiarise yourself with The Green Dragon Inn and its offerings. Understand their menu, the types of drinks they serve, and their approach to customer service. This will show your genuine interest in the role and help you answer questions more effectively.
✨Highlight Your Experience
Be prepared to discuss your previous experience as a Bar Manager or in similar roles. Share specific examples of how you've managed teams, handled customer complaints, and improved guest experiences. This will demonstrate your capability to thrive in a fast-paced environment.
✨Showcase Leadership Skills
Since the role requires strong leadership, think of instances where you've successfully led a team. Discuss how you motivate staff, manage conflicts, and ensure high standards of service. This will illustrate your ability to manage operations effectively.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team dynamics, the challenges they face, or how they measure success in the role. This shows your enthusiasm and willingness to engage with the company’s goals.
