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For Companies At a Glance
- Tasks: Design and deliver engaging training for staff on systems and processes.
- Company: Join a dynamic team focused on enhancing user experience and system efficiency.
- Benefits: Enjoy hybrid work options and potential for permanent hire or contract roles.
- Why this job: Make a real impact by empowering others with essential skills and knowledge.
- Qualifications: No specific qualifications required; enthusiasm and a willingness to learn are key.
- Other info: Apply today or reach out for more info at bronte@recruitwithpurpose.co.uk.
The predicted salary is between 36000 - 60000 £ per year.
Job type: FTC (12 months)
Salary: £DOE
Start: ASAP
Work type: Hybrid
Your Role
- To design and deliver training to new, existing staff and inexperienced users providing a high standard of system & process knowledge whether this is 1-2-1 or in groups.
- To produce / develop comprehensive training materials for staff to ensure effective use of systems, including user manuals, instructional guides, and interactive training modules, suitable for the diverse needs of all users.
- To provide onsite support to resolve knowledge issues with devices that relate to relevant IT systems including coaching / mentoring staff as required.
- To act as a systems site champion for training.
- To work alongside all those involved to achieve the desired outcomes of the roll out of new systems and processes.
Main Duties and Responsibilities
- Technical Support and Training
- To produce / develop comprehensive training materials for staff to ensure effective use of systems and processes, including user manuals, instructional guides, and interactive training modules, suitable for the diverse needs of all users.
- To ensure working instructions / guides remain up-to-date and follow QA processes.
- To carry out ad-hoc tasks as requested.
- To support audits as required.
- To ensure all training is delivered in accordance with the required compliance, policies, procedures that are relevant.
- Use the tools and functionality provided by the systems applications to configure and customise, to meet the business requirements.
- Work with end users to identify, troubleshoot and resolve discrepancies within data and the system.
- Understand and utilise the IT teams systems and processes for managing incidents and changes.
This role has the potential for either a permanent hire, or an interim day rate contractor for the right candidate.
APPLY TODAY or email bronte@recruitwithpurpose.co.uk for more info.
Systems & Process Trainer employer: Recruit with Purpose
Contact Detail:
Recruit with Purpose Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems & Process Trainer
✨Tip Number 1
Familiarise yourself with the latest training methodologies and tools. Being well-versed in interactive training modules and instructional design will set you apart as a candidate who can effectively engage diverse users.
✨Tip Number 2
Showcase your experience in creating user manuals and guides. Highlight any previous roles where you developed training materials, as this demonstrates your ability to produce comprehensive resources tailored to different learning needs.
✨Tip Number 3
Network with current or former employees in similar roles. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Prepare to discuss your troubleshooting skills. Be ready to share examples of how you've resolved discrepancies in data or systems in past roles, as this is crucial for the position.
We think you need these skills to ace Systems & Process Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training and systems knowledge. Emphasise any previous roles where you designed training materials or delivered training sessions, as this is crucial for the Systems & Process Trainer position.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about training and how your skills align with the job description. Mention specific examples of how you've successfully trained others or developed training materials in the past.
Showcase Your Technical Skills: Since the role involves working with IT systems, be sure to mention any technical skills or software proficiency you have. Highlight your ability to troubleshoot and resolve discrepancies, as well as your familiarity with QA processes.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a trainer role.
How to prepare for a job interview at Recruit with Purpose
✨Showcase Your Training Skills
Prepare to discuss your experience in designing and delivering training. Be ready to share specific examples of how you've created training materials or conducted sessions, highlighting your ability to cater to diverse learning needs.
✨Demonstrate Technical Knowledge
Familiarise yourself with the systems and processes relevant to the role. Be prepared to explain how you would troubleshoot issues and support users, showcasing your understanding of IT systems and compliance requirements.
✨Emphasise Communication Skills
As a trainer, effective communication is key. Practice articulating complex information clearly and concisely. During the interview, demonstrate your ability to engage with different audiences, whether in one-on-one settings or group training.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to resolve discrepancies or provide support. Outline your thought process and the steps you took to achieve successful outcomes.
