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- Tasks: Lead and coordinate projects to transform housing processes using Microsoft Dynamics 365.
- Company: Dynamic Housing Association focused on innovative transformation.
- Benefits: Hybrid work, competitive pay, and the chance to shape a new programme.
- Why this job: Make a real impact in housing management while enhancing your project management skills.
- Qualifications: Experience in Programme Management with Dynamics 365 and strong stakeholder engagement skills.
- Other info: Opportunity to shape delivery structures and collaborate across teams.
The predicted salary is between 50000 - 60000 £ per year.
Location: South East (Hybrid)
Duration: 6 months
Start: April
A South East–based Housing Association is launching a significant transformation programme centred on Microsoft Dynamics 365. The focus is on improving processes around voids and empty homes, bringing Housing Management, CRM and mobile working platforms into a more connected and efficient operating model.
They are seeking an experienced Dynamics 365 Programme Manager to take overall coordination and delivery responsibility across three internal project streams, each led by an existing Project Manager.
The Role
- Lead and coordinate three internal projects, ensuring they align to the overarching Dynamics programme.
- Drive forward the transformation of voids processes through closer integration with Dynamics 365.
- Oversee work relating to CRM, case management, field service modules and wider Dynamics ecosystem improvements.
- Ensure all technical teams deliver the work needed to support the Dynamics roadmap.
- Manage interdependencies and maintain alignment across all workstreams.
- Provide clear direction, challenge, and governance — including identifying misalignment or blockers early.
- Work effectively across both IT and business stakeholders, particularly in housing operations and digital teams.
This is a newly formed programme, offering the opportunity to shape delivery structures, momentum and cross-team collaboration from the outset.
What You Will Bring
- Strong experience as a Programme Manager delivering complex programmes within Dynamics 365 / CRM environments.
- Solid IT background with semi-technical capability; able to engage credibly with technical teams without being hands-on.
- Experience overseeing multiple Project Managers and coordinating multi‑system technology programmes.
- Knowledge of Dynamics CRM, field service, case management and their integration points.
- Ability to bring together diverse technical workstreams to deliver a single cohesive outcome.
- Effective stakeholder management across both business and IT leadership.
- A practical, delivery-focused mindset with the confidence to challenge and maintain alignment across teams.
Programme Manager employer: Recruit with Purpose
Contact Detail:
Recruit with Purpose Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and tech sectors. Attend industry events or webinars where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their use of Dynamics 365 and think about how your experience aligns with their goals. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Practice your pitch! Be ready to explain how you can drive transformation in their voids processes and integrate various systems. Keep it concise but impactful – you want to leave them wanting more!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Programme Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Programme Manager role. Highlight your experience with Dynamics 365 and any relevant projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven transformation in previous roles, especially around CRM and project management.
Showcase Your Stakeholder Management Skills: In your application, emphasise your ability to manage diverse stakeholders. We’re keen to see how you’ve navigated complex relationships in past projects, particularly between IT and business teams.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Recruit with Purpose
✨Know Your Dynamics Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365, especially its CRM, case management, and field service modules. Be ready to discuss how these elements can improve processes around voids and empty homes, as this will show your understanding of the role's core focus.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and coordinating multiple projects. Think about times when you’ve successfully managed interdependencies and aligned diverse teams towards a common goal. This will demonstrate your capability to oversee the three internal project streams effectively.
✨Engage with Stakeholders
Be ready to talk about your approach to stakeholder management. Share specific instances where you’ve worked with both IT and business teams, particularly in housing operations. This will illustrate your ability to bridge the gap between technical and non-technical stakeholders.
✨Prepare for Challenges
Anticipate questions about how you handle misalignment or blockers within a project. Have a few strategies in mind that you’ve used in the past to overcome such challenges. This will show that you have a practical, delivery-focused mindset and are prepared to tackle issues head-on.