Recruit with Purpose is supporting a Housing Association in the North East to appoint a Service Design Lead. You will shape services, place customers at the heart of decisions and work with senior teams to identify opportunities and deliver practical improvements.
You will develop customer journeys, service blueprints and future-state designs to enable transformation across people, processes and technology. This hybrid role requires 2 days onsite in the North East.
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Service Design Lead - Hybrid, Transforming Customer Journeys in North East employer: Recruit with Purpose
Join a forward-thinking Housing Association in the North West, where your expertise as a Senior Project Manager will drive significant transformation in housing services. With a strong commitment to employee development and a collaborative work culture, you'll have the opportunity to lead impactful projects while enjoying excellent benefits and a hybrid working model that promotes work-life balance. This role not only allows you to influence key delivery methodologies but also positions you at the forefront of meaningful change within the organisation.
