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- Tasks: Be the face of our service department, managing customer interactions and driving sales.
- Company: Join a top-notch automotive service provider with a supportive work culture.
- Benefits: Earn $80K–$120K plus bonuses, enjoy team lunches and coffee van visits.
- Other info: Enjoy a structured workshop with empowered leadership and excellent growth opportunities.
- Why this job: Make a real impact in a dynamic environment while thriving in your career.
- Qualifications: Experience as a Service Advisor with strong sales skills and attention to detail.
The predicted salary is between 80000 - 120000 £ per year.
EARN $80K–$120K pa + Super + Incentives | Negotiable Based On Experience
Join a Reputable and Structured Automotive Service Organisation Based In Sandgate. Utilise Your Expertise In Service Advisory And Sales In a Dynamic Environment.
About The Company
Our client is a premier automotive service provider dedicated to offering exceptional customer service and operational excellence. Their state‑of‑the‑art workshop is designed for efficiency, equipped with advanced digital systems and a talented team of technicians. Here, they cultivate a supportive work environment led by experienced leaders who empower their staff to excel.
About The Opportunity
Our client is seeking a Service Advisor who is ready to take charge in this pivotal role. The candidate will be the face of the service department, responsible for managing customer interactions and driving performance metrics. Key responsibilities will include:
- Owning every customer interaction, face‑to‑face and over the phone, with confidence and professionalism
- Quoting, selling, and closing work by clearly communicating value and effectively handling objections
- Consistently meeting KPIs related to gross profit, total sales, and customer satisfaction
- Tracking every job from booking to completion, ensuring all details are attended to
- Ensuring timely ordering of parts to guarantee job readiness, ensuring no delays
- Maintaining an organised schedule that fosters efficiency and smooth operations
- Following up on outstanding work to convert missed opportunities into revenue
- Coordinating jobs to maximise technician productivity and eliminate downtime
About The Candidate
The ideal candidate will possess:
- Proven experience as a Service Advisor
- An automotive background is preferred
- A strong sales ability supported by a successful track record
- An acute attention to detail and a commitment to follow‑through
- An ownership mindset, demonstrating initiative and accountability
Additionally, the successful candidate will have:
- A proactive approach to problem‑solving and ensuring all tasks are completed
- A passion for driving results and contributing to the overall success of the business
- The ability to thrive in a fast‑paced environment, maintaining composure under pressure
What's in it for You?
- Competitive Salary: $80k–$120k Negotiable Based On Experience
- Performance Bonuses: Tied To Gross Profit, Total Sales, And Customer Feedback
- Organised Environment: Thrive In A Clean, Structured Workshop With Efficient Digital Systems In Place
- Empowered Leadership: Experience True Leadership Without Micromanagement, Allowing You To Shine
- Supportive Work Culture: Enjoy Weekly Coffee Van Visits, Monthly Team Lunches, And Engaging Quarterly Team‑building Activities
Is your experience aligned with the requirements outlined? Are you passionate about delivering exceptional customer service while driving sales? Do you have a strong track record in the automotive industry? Are you ready to take ownership of the front counter and make a real impact? If you answered yes to these questions, apply today and don’t miss out on this exciting opportunity!
Service Advisor employer: Recruit Shop Pty Ltd
Contact Detail:
Recruit Shop Pty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Get to know the company inside out before your interview. Research their values, culture, and recent achievements. This way, you can tailor your responses to show how you fit right in with their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience as a Service Advisor aligns with their needs. Highlight your sales successes and customer service skills to make a lasting impression.
✨Tip Number 3
Don’t just wait for the interview; network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining their team and ready to take that next step.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience as a Service Advisor. We want to see how you've handled customer interactions and sales in the past, so don’t hold back on those success stories!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to show us you understand what we're looking for and how you fit right in with our team.
Be Professional Yet Personable: Remember, you're applying for a customer-facing role! Keep your tone professional but friendly. We love candidates who can communicate effectively and connect with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Recruit Shop Pty Ltd
✨Know Your Stuff
Make sure you brush up on your automotive knowledge and service advisory skills. Understand the key responsibilities of the role and be ready to discuss how your experience aligns with them. This will show that you're not just interested in the job, but that you genuinely understand what it entails.
✨Showcase Your Sales Skills
Since this role involves quoting and selling services, prepare examples of how you've successfully closed sales in the past. Be ready to discuss specific situations where you handled objections effectively and turned potential rejections into sales. This will highlight your strong sales ability.
✨Demonstrate Attention to Detail
The job requires an acute attention to detail, so think of instances where your meticulousness made a difference. Whether it was tracking jobs or ensuring timely ordering of parts, share these experiences to illustrate your commitment to follow-through and organisation.
✨Emphasise Your Problem-Solving Skills
Prepare to discuss how you've tackled challenges in fast-paced environments. The interviewers will want to see that you can maintain composure under pressure and have a proactive approach to problem-solving. Share specific examples that showcase your initiative and accountability.