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- Tasks: Coordinate maintenance jobs, schedule engineers, and ensure smooth operations in a fast-paced environment.
- Company: Join a dynamic team focused on delivering top-notch maintenance services.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of room for career advancement.
- Why this job: Be the backbone of our operations and make a difference in clients' lives.
- Qualifications: Strong organisational skills and excellent communication abilities.
The predicted salary is between 25000 - 35000 £ per year.
Responsible for scheduling jobs, engineers and clients running smoothly in a fast paced maintenance environment.
- Answer inbound office calls and manage the main info inbox.
- Log all new jobs onto Big Change and book engineers accordingly.
- Book and confirm appointments with clients and tenants.
- Keep job notes, client portals and systems fully up to date.
- Engineer Scheduling.
Maintenance Helpdesk Coordinator employer: Recruit Select
Contact Detail:
Recruit Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Helpdesk Coordinator
✨Tip Number 1
Get familiar with the tools and systems used in maintenance coordination, like Big Change. Knowing your way around these platforms will show potential employers that you're ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! Since you'll be answering calls and managing client interactions, being clear and confident on the phone is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Show off your organisational skills! Create a mock schedule or job log to demonstrate how you would manage multiple tasks at once. This can really impress during interviews.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Maintenance Helpdesk Coordinator
Some tips for your application 🫡
Show Off Your Organisational Skills: In your application, make sure to highlight your ability to juggle multiple tasks. We want to see how you can keep everything running smoothly, just like you would in a fast-paced maintenance environment.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand. This will show us that you can communicate effectively, which is key for managing calls and emails.
Demonstrate Your Tech Savviness: Mention any experience you have with scheduling software or job management systems. We use Big Change, so if you’ve worked with similar tools, let us know! It’ll give us confidence in your ability to hit the ground running.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Recruit Select
✨Know Your Stuff
Familiarise yourself with the maintenance industry and the specific tools or software mentioned in the job description, like Big Change. Being able to discuss how you’ve used similar systems or handled scheduling in the past will show that you’re ready to hit the ground running.
✨Show Off Your Communication Skills
As a Maintenance Helpdesk Coordinator, you'll be the go-to person for clients and engineers. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will demonstrate your ability to keep everything running smoothly.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, like managing conflicting schedules or dealing with an upset client. Think through some scenarios beforehand and have a structured approach ready to share, showcasing your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for scheduling, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.