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- Tasks: Coordinate schedules, manage calls, and keep everything running smoothly in a fast-paced environment.
- Company: Join a dynamic maintenance team that values efficiency and teamwork.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced role with plenty of opportunities to learn and advance.
- Why this job: Be the backbone of operations and ensure clients receive top-notch service.
- Qualifications: Strong communication skills and ability to multitask in a busy setting.
The predicted salary is between 25000 - 30000 £ per year.
Responsible for scheduling jobs, engineers and clients running smoothly in a fast paced maintenance environment.
Answer inbound office calls and manage the main info inbox.
Log all new jobs onto Big Change and book engineers accordingly.
Book and confirm appointments with clients and tenants.
Keep job notes, client portals and systems fully up to date.
Engineer Scheduling.
Help Desk Coordinator employer: Recruit Select
Contact Detail:
Recruit Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Help Desk Coordinator
✨Tip Number 1
Get familiar with the tools and systems mentioned in the job description, like Big Change. Knowing how to navigate these platforms will give you a leg up during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! As a Help Desk Coordinator, you'll be juggling calls and emails. Try role-playing scenarios with friends or family to get comfortable with handling different types of inquiries.
✨Tip Number 3
Showcase your organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or schedules. This will demonstrate your ability to keep everything running smoothly in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Help Desk Coordinator
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Help Desk Coordinator, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills and any experience you have in scheduling or managing appointments. We want to see how you keep things running smoothly!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get to the point quickly. We appreciate applicants who can communicate effectively, just like you'll need to do with clients and engineers.
Highlight Your Tech Savviness: Since you'll be using systems like Big Change, mention any relevant tech skills or software you're familiar with. We love candidates who are comfortable with technology and can adapt to new tools easily!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Recruit Select
✨Know Your Stuff
Familiarise yourself with the tools and systems mentioned in the job description, like Big Change. Being able to discuss how you’ve used similar software or managed scheduling in the past will show that you’re ready to hit the ground running.
✨Show Your Communication Skills
As a Help Desk Coordinator, you'll be the go-to person for clients and engineers. Prepare examples of how you've effectively communicated in previous roles, especially in fast-paced environments. This will demonstrate your ability to handle calls and manage inboxes efficiently.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, like scheduling conflicts or urgent client requests. Think through potential scenarios beforehand and have clear, structured responses ready to showcase your problem-solving skills.
✨Highlight Your Organisational Skills
Since the role involves keeping job notes and client portals up to date, be prepared to discuss your organisational strategies. Share examples of how you’ve successfully managed multiple tasks or projects simultaneously, ensuring nothing falls through the cracks.