At a Glance
- Tasks: Assist in running a busy branch, handling enquiries and supporting the team.
- Company: Join a leading company in the building and construction industry.
- Benefits: Competitive pay, supportive team environment, and career growth opportunities.
- Other info: Monday to Friday hours with occasional Saturday shifts.
- Why this job: Gain hands-on experience in a dynamic role with real customer interaction.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are actively recruiting for an experienced Assistant Manager with experience in the wholesale, building, construction, builders merchants, windows, doors etc industries. Reporting to, as well as working closely alongside the Branch Manager, you would be responsible for assisting in all aspects of running and maintaining an efficient Branch operation, answering and making telephone calls, responding to emails, processing paperwork and general support to the team. This role also involves some manual lifting.
Responsibilities will include:
- Handling enquiries and sales of related products
- Responding to emails
- Dealing with telephone enquiries from the general public, work colleagues and suppliers
- Dealing with customers face to face
- Some heavy lifting involved
- Check condition and quantities of all delivered goods against delivery notes
- Ability to manage time and workload effectively
- Excellent communication skills both written and verbally
- IT literate
- Ability to work in a team environment
- Strong attention to detail
Hours: Monday to Friday 7.30am - 5.00pm plus Saturday 9.00am - 12.30pm on a rota basis.
Assistant Manager, Complaints in Surrey employer: Recruit Select Limited
Join a dynamic team as an Assistant Manager in the thriving building and construction sector, where your contributions will be valued and recognised. Our company fosters a supportive work culture that prioritises employee growth through training and development opportunities, ensuring you can advance your career while enjoying a collaborative environment. Located in a vibrant area, we offer competitive benefits and a commitment to work-life balance, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager, Complaints in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the wholesale and construction industries. Attend local events or join online forums where you can connect with potential employers or colleagues who might know of openings.
✨Tip Number 2
Prepare for those interviews! Research common questions for Assistant Manager roles, especially in complaints handling. Practise your responses, focusing on your experience with customer service and team support.
✨Tip Number 3
Show off your skills! When you get the chance, demonstrate your IT literacy and communication skills during interviews. Bring examples of how you've effectively managed time and workload in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Manager, Complaints in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the wholesale and construction industries. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Assistant Manager position. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this role.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your ability to convey information clearly and effectively. We appreciate attention to detail, so double-check for any typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Recruit Select Limited
✨Know Your Industry
Make sure you brush up on your knowledge of the wholesale, building, and construction industries. Familiarise yourself with common products like windows and doors, as well as any recent trends or challenges in the sector. This will show that you're not just interested in the role but also understand the context in which the company operates.
✨Demonstrate Communication Skills
Since the role involves a lot of communication, be prepared to showcase your verbal and written skills. Practice answering common interview questions clearly and concisely. You might even want to prepare a few examples of how you've effectively handled customer enquiries or resolved complaints in the past.
✨Show Your Team Spirit
This position requires working closely with the Branch Manager and the team. Be ready to discuss your experience in team environments and how you contribute to a positive workplace culture. Share specific examples of how you've collaborated with colleagues to achieve goals or improve processes.
✨Prepare for Practical Scenarios
Given that the job involves some manual lifting and checking deliveries, think about how you would handle these tasks. You might be asked situational questions during the interview, so consider scenarios where you had to manage your time effectively or deal with heavy lifting. Showing that you're physically capable and organised will give you an edge.
