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- Tasks: Engage with customers via calls, emails, and social media to boost sales.
- Company: Dynamic client in Middlesborough with a focus on customer service.
- Benefits: 22 days holiday, life insurance, social events, and a Christmas shutdown.
- Why this job: Join a fun team and enhance your communication skills while making an impact.
- Qualifications: Experience in customer service and strong communication skills required.
- Other info: Enjoy weekends off and a supportive work environment with growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
A client based in Middlesborough is recruiting for Outbound Call Handler. The ideal candidate will have experience of working within a customer service environment, speaking with clients on the phone and who enjoys utilising social media within the working environment to expand customer contacts.
Duties:
- Identify and qualify new customers from a broad range of industries.
- Contact current & potential new customers via telephone, email & social media.
- Expand and maintain a relationship with a multitude of different customers.
- Maximise business opportunities.
- Maintain the highest level of customer care.
Skills:
- Strong work ethic.
- Excellent communication skills both verbally and written.
- Attention to detail.
- Time Management.
- Enthusiasm and willingness to learn.
- The ability to work independently and as part of a team.
Benefits:
- Life insurance offering financial protection for employees' nominated beneficiaries.
- 22 days holiday + all UK bank holidays, increasing to a maximum of 25 with length of service.
- Christmas saving scheme.
- Social events.
- Non contractual quarterly bonus.
- Free on-site car parking.
- Monday-Friday office based - Weekends off!
- Christmas Shutdown.
Customer Service/Outbound Call Handler - Upselling Exp in Middlesbrough employer: Recruit Select Limited
Contact Detail:
Recruit Select Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Outbound Call Handler - Upselling Exp in Middlesbrough
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves outbound calls, try role-playing with a friend or family member. Focus on your tone, clarity, and how you handle objections—this will boost your confidence when it’s your turn to shine.
✨Tip Number 3
Leverage social media to connect with potential employers! Follow the company on platforms like LinkedIn and engage with their posts. This can help you stand out and show your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace Customer Service/Outbound Call Handler - Upselling Exp in Middlesbrough
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled calls and built relationships with clients in the past. Share specific examples that showcase your communication skills and attention to detail!
Be Social Media Savvy: Since we’re keen on using social media to connect with customers, mention any relevant experience you have. Whether it’s engaging with clients online or using platforms to expand your network, let us know how you can bring that to the table!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the initiative to align their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Recruit Select Limited
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss your previous experiences and how you've handled challenging situations. Think of specific examples where you turned a negative experience into a positive one.
✨Show Off Your Communication Skills
Since this role involves a lot of phone and email communication, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and answering questions on the spot.
✨Familiarise Yourself with Social Media Tools
As the job mentions using social media to expand customer contacts, make sure you know which platforms are relevant for customer engagement. Be prepared to discuss how you've used social media in past roles or how you would approach it in this position.
✨Demonstrate Your Enthusiasm
Employers love candidates who show genuine interest in the role. Make sure to express your enthusiasm for the position and the company during the interview. Share why you’re excited about the opportunity to work in customer service and how you can contribute to their team.