Help Desk Coordinator in London

Help Desk Coordinator in London

London Full-Time 25000 - 30000 € / year (est.) No home office possible
Recruit Select Limited

At a Glance

  • Tasks: Coordinate schedules and manage client communications in a fast-paced environment.
  • Company: Join a dynamic team focused on efficient maintenance solutions.
  • Benefits: Flexible hours, competitive pay, and opportunities for growth.
  • Other info: Fast-paced role with potential for career advancement.
  • Why this job: Be the backbone of operations and ensure smooth service delivery.
  • Qualifications: Strong organisational skills and excellent communication abilities.

The predicted salary is between 25000 - 30000 € per year.

Responsible for scheduling jobs, engineers and clients running smoothly in a fast paced maintenance environment.

Answer inbound office calls and manage the main info inbox.

Log all new jobs onto Big Change and book engineers accordingly.

Book and confirm appointments with clients and tenants.

Keep job notes, client portals and systems fully up to date.

Engineer Scheduling & Coordination

Plan and manage engineers daily schedules.

Help Desk Coordinator in London employer: Recruit Select Limited

As a Help Desk Coordinator at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive benefits, a collaborative culture, and the opportunity to make a meaningful impact in a fast-paced maintenance setting, ensuring that both clients and engineers receive exceptional service. Join us and be part of a team that values your contributions and fosters professional advancement.

Recruit Select Limited

Contact Detail:

Recruit Select Limited Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Help Desk Coordinator in London

Tip Number 1

Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! As a Help Desk Coordinator, you'll be juggling calls and emails like a pro. Role-play with a friend or use our resources to sharpen your ability to handle inquiries smoothly.

Tip Number 3

Network like a champ! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that job!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Help Desk Coordinator in London

Scheduling
Job Coordination
Communication Skills
Customer Service
Time Management
Attention to Detail
Data Entry

Some tips for your application 🫡

Show Off Your Organisational Skills:As a Help Desk Coordinator, you'll need to juggle multiple tasks. Make sure your application highlights any experience you have in scheduling or managing appointments. We want to see how you keep things running smoothly!

Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points if necessary to make your skills and experiences stand out. We appreciate clarity, especially in a fast-paced environment like ours!

Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tweak your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Recruit Select Limited

Know Your Stuff

Familiarise yourself with the job description and the tools mentioned, like Big Change. Be ready to discuss how you would manage scheduling and coordination in a fast-paced environment.

Show Your Communication Skills

Since you'll be answering calls and managing an inbox, practice clear and concise communication. Think of examples where you've successfully handled client interactions or resolved issues.

Demonstrate Your Organisational Skills

Prepare to talk about your experience with keeping systems up to date and managing multiple tasks. Bring examples of how you've effectively organised schedules or maintained records in previous roles.

Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the team dynamics or how they handle peak times in scheduling to demonstrate your proactive mindset.