At a Glance
- Tasks: Lead a credit control team and manage the full credit lifecycle.
- Company: Dynamic company in Middlesborough with a supportive work culture.
- Benefits: 22 days annual leave, free parking, and social events.
- Other info: Join a friendly team and enjoy a stable Monday to Friday schedule.
- Why this job: Make a real impact by managing key accounts and mentoring a dedicated team.
- Qualifications: Experience in credit control management and strong communication skills.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking an experienced and dependable Group Credit Manager to lead our credit control function based in Middlesborough. This is a hands-on leadership position responsible for managing the full credit lifecycle across our group of companies. This role is 100% working in the office - Monday to Friday.
You will be the point of escalation for complex accounts, the mentor for our credit control team, and the person responsible for ensuring our ledger remains clean and our cash flow remains strong. If you have a track record of high-performance debt recovery and team management, we want to hear from you.
Your Key Responsibilities
- Team Management: Oversee a dedicated team of 16 Credit Controllers, providing daily guidance, setting collection targets, and conducting performance reviews.
- Ledger Management: Take full responsibility for the group's aged debt, ensuring all entities hit their monthly cash collection KPIs.
- High-Level Collections: Directly manage key 'top-tier' accounts and handle complex reconciliations that require senior-level intervention.
- Problem Solving: Resolve escalated disputes by working closely with the Sales and Operations teams to ensure payments are unblocked.
- Legal Action: Manage the process for small claims court and third-party collection agencies for persistent non-payers.
- Reporting: Prepare weekly and monthly debt reports for the COO and Company Secretary, highlighting any high-risk accounts or significant variances.
What We're Looking For
- Leadership Experience: Proven experience managing a credit control team, ideally within a multi-site or group environment.
- Communication: A firm but professional telephone manner and the ability to negotiate effectively with customers at all levels.
- Resilience: The ability to work under pressure to meet month-end deadlines and maintain a high volume of outbound activity.
- It would be desirable if you have your CIMA qualification.
Why Join Us?
- 38.75 hours per week Monday-Friday.
- 22 days annual leave plus all UK Bank Holidays.
- Free on-site parking.
- Working in a friendly team.
Group Credit Manager in London employer: Recruit Select Limited
Join our dynamic team in Middlesborough as a Group Credit Manager, where you will not only lead a dedicated group of 16 Credit Controllers but also enjoy a supportive work culture that prioritises employee growth and collaboration. With competitive benefits including 22 days of annual leave, free on-site parking, and regular social events, we foster an environment that values hard work and camaraderie, making it an excellent place for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Group Credit Manager in London
✨Tip Number 1
Before you even think about applying, make sure your LinkedIn profile is polished and reflects your experience in credit management. We want to see your achievements and how you've led teams to success!
✨Tip Number 2
Networking is key! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give you insider info and might just help us get your application noticed.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of credit control processes and team management strategies. We love candidates who can demonstrate their problem-solving skills with real-life examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Group Credit Manager in London
Some tips for your application 🫡
Keep It Relevant:Make sure your CV and cover letter highlight your experience in credit control and team management. Tailor your application to show how your skills match the key responsibilities listed in the job description.
Showcase Your Achievements:Don’t just list your duties from previous roles; instead, focus on your achievements. Use numbers and examples to demonstrate your success in debt recovery and managing teams effectively.
Be Professional Yet Personable:While we want to see your professional side, don’t forget to let your personality shine through. A friendly tone can make your application stand out, especially in a leadership role where communication is key.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, you can ensure all your information is up to date and easily accessible for us to review.
How to prepare for a job interview at Recruit Select Limited
✨Know Your Numbers
As a Group Credit Manager, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators related to debt recovery and cash flow management. Be ready to discuss how you've successfully managed these in previous roles.
✨Showcase Your Leadership Skills
This role involves managing a team of 16 Credit Controllers, so highlight your leadership experience. Prepare examples of how you've motivated teams, set targets, and conducted performance reviews. Use specific instances where your guidance led to improved results.
✨Prepare for Problem-Solving Scenarios
Expect questions about handling complex accounts and resolving disputes. Think of real-life examples where you successfully navigated challenging situations, especially those involving collaboration with Sales and Operations teams. This will show your ability to think on your feet.
✨Communicate Effectively
Since communication is key in this role, practice articulating your thoughts clearly and professionally. Prepare to discuss your negotiation techniques and how you've maintained a firm yet friendly approach when dealing with customers at all levels.
