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- Tasks: Lead a credit control team and manage the full credit lifecycle.
- Company: Dynamic company in Middlesborough with a supportive work culture.
- Benefits: 22 days annual leave, free parking, and social events.
- Other info: Enjoy a friendly team environment with opportunities for professional growth.
- Why this job: Make a real impact by leading a dedicated team and managing key accounts.
- Qualifications: Experience in credit control management and strong communication skills.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking an experienced and dependable Group Credit Manager to lead our credit control function based in Middlesborough. This is a hands-on leadership position responsible for managing the full credit lifecycle across our group of companies. This role is 100% working in the office - Monday to Friday.
You will be the point of escalation for complex accounts, the mentor for our credit control team, and the person responsible for ensuring our ledger remains clean and our cash flow remains strong. If you have a track record of high-performance debt recovery and team management, we want to hear from you.
Your Key Responsibilities
- Team Management: Oversee a dedicated team of 16 Credit Controllers, providing daily guidance, setting collection targets, and conducting performance reviews.
- Ledger Management: Take full responsibility for the group's aged debt, ensuring all entities hit their monthly cash collection KPIs.
- High-Level Collections: Directly manage key "top-tier" accounts and handle complex reconciliations that require senior-level intervention.
- Problem Solving: Resolve escalated disputes by working closely with the Sales and Operations teams to ensure payments are unblocked.
- Legal Action: Manage the process for small claims court and third-party collection agencies for persistent non-payers.
- Reporting: Prepare weekly and monthly debt reports for the COO and Company Secretary, highlighting any high-risk accounts or significant variances.
What We're Looking For
- Leadership Experience: Proven experience managing a credit control team, ideally within a multi-site or group environment.
- Communication: A firm but professional telephone manner and the ability to negotiate effectively with customers at all levels.
- Resilience: The ability to work under pressure to meet month-end deadlines and maintain a high volume of outbound activity.
- It would be desirable if you have your CIMA qualification.
Why Join Us?
- 38.75 hours per week Monday-Friday.
- 22 days annual leave + All UK Bank Holidays.
- Free on-site parking.
- Working in a friendly team.
- Social events.
Group Credit Manager in Humber employer: Recruit Select Limited
Contact Detail:
Recruit Select Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Credit Manager in Humber
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to credit management and team leadership. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight your past successes in debt recovery and team management. Numbers speak volumes, so be ready to share specific examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Group Credit Manager in Humber
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Group Credit Manager role. Highlight your leadership experience and any achievements in credit control to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific examples of how you've managed teams and resolved complex accounts.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention instances where you’ve successfully navigated disputes or improved cash flow. We love seeing how you tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Recruit Select Limited
✨Know Your Numbers
As a Group Credit Manager, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators related to credit control and be ready to discuss how you've successfully managed aged debt and cash flow in previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams. Think about specific situations where you set targets, mentored team members, or resolved conflicts. This will show that you're not just a manager but a leader who can inspire and drive results.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities, especially regarding escalated disputes. Prepare to discuss how you've collaborated with other departments to unblock payments and resolve issues effectively.
✨Communicate Confidently
Since communication is key in this role, practice articulating your thoughts clearly and professionally. Be prepared to negotiate and handle tough conversations, showcasing your firm yet professional telephone manner.