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- Tasks: Schedule jobs and coordinate engineers while ensuring smooth operations in a fast-paced environment.
- Company: Join a dynamic maintenance company focused on efficiency and teamwork.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be the backbone of our operations and make a real difference in clients' lives.
- Qualifications: Strong communication skills and ability to multitask in a busy setting.
- Other info: Fast-paced role with plenty of opportunities to learn and advance.
The predicted salary is between 24000 - 36000 £ per year.
Role is working for a maintenance company. Responsible for scheduling jobs, engineers and clients running smoothly in a fast-paced maintenance environment.
Key Responsibilities:
- Answer inbound office calls and manage the main info inbox.
- Log all new jobs onto Big Change and book engineers accordingly.
- Book and confirm appointments with clients and tenants.
- Keep job notes, client portals and systems fully up to date.
- Plan and manage engineer scheduling and coordination.
Maintenance Helpdesk Advisor in England employer: Recruit Select Limited
Contact Detail:
Recruit Select Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Helpdesk Advisor in England
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be answering inbound calls, make sure you can communicate clearly and confidently. Role-play with a friend or use our resources to brush up on your customer service techniques.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative!
✨Tip Number 4
Stay organised! Use tools like calendars or task management apps to keep track of your applications and follow-ups. This will help you manage your time effectively and ensure you don’t miss any opportunities.
We think you need these skills to ace Maintenance Helpdesk Advisor in England
Some tips for your application 🫡
Show Your Organisational Skills: In a fast-paced maintenance environment, we need to see that you can juggle multiple tasks. Highlight any experience you have with scheduling or coordinating jobs, as this will show us you're up for the challenge!
Be Clear and Concise: When filling out your application, keep your language straightforward. We appreciate clarity, especially since you'll be managing client communications and job notes. Make it easy for us to see your skills!
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Maintenance Helpdesk Advisor role. Mention your experience with systems like Big Change if you have it, as it’ll give us confidence in your ability to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Recruit Select Limited
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Maintenance Helpdesk Advisor. Familiarise yourself with scheduling jobs, managing client communications, and using systems like Big Change. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Practice Your Communication Skills
Since you'll be answering inbound calls and managing emails, practice clear and concise communication. Consider role-playing with a friend or family member to simulate the interview environment. This will help you articulate your thoughts better and demonstrate your ability to handle client interactions smoothly.
✨Showcase Your Organisational Skills
In a fast-paced maintenance environment, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or schedules. Highlight how you kept everything up to date and ensured smooth operations, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for scheduling, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
