Job Title: Account Manager
Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.
Location: Bar Hill
Salary: £27-28K per annum
Hours: (Apply online only) Mon-Thurs (Apply online only) FridayAn exciting opportunity for a motivated and enthusiastic individual to join a fast-paced environment, supporting customer service operations. The role involves managing customer relationships and overseeing the full order process from initial enquiry through to delivery.
Key Responsibilities:
Build and maintain strong relationships with customers via email and internal systems
Manage end-to-end order processing, including amendments, rescheduling, returns, and repairs
Respond to customer enquiries and provide timely updates on order status
Liaise with internal departments such as Production and Purchasing to ensure on-time delivery
Monitor and update order schedules, escalating any issues where necessary
Maintain accurate records across systems (pricing, quotations, customer data, BOMs, and drawings)
Prepare and update customer quotations and support RFQs
Raise credit and debit notes where required
Review and manage the customer order book, ensuring all changes are communicated effectively
Support stock takes, audits, and sales forecasting activities
Attend production meetings and contribute to operational planning
Identify potential issues and propose solutions to improve customer satisfaction and efficiencySkills & Experience:
Previous experience in a customer service or sales support role
Strong organisational skills with excellent attention to detail
Confident communicator with the ability to build relationships
Proactive, self-motivated, and solution-focused
Strong IT skills, particularly xgikmsk Microsoft Excel
Ability to work independently and as part of a team in a fast-paced environment
Experience with ERP/CRM systems (e.g. SAP) desirable
Understanding of technical drawings and manufacturing processes desirableBenefits:
25 days annual leave plus bank holidays (increasing with service)
Early finish on Fridays
Private healthcare and dental cover
Life assurance and income protection
Employee assistance programme
Bonus and salary progression schemes
Employee discount platform
Enhanced family leave
Company events...
Account Manager in Girton employer: Recruit Mint Ltd
Join a leading technology manufacturer in Market Deeping, where you will play a crucial role as a Test Systems Engineer in a supportive and innovative work environment. With flexible working hours, generous annual leave, and a strong focus on employee development through training opportunities, this company prioritises your growth and wellbeing. Enjoy unique benefits such as Liberty Days, a cycle-to-work scheme, and a subsidised canteen, making it an excellent place for those seeking meaningful and rewarding employment.
