At a Glance
- Tasks: Manage commercial property claims, support Adjusters, and ensure excellent customer service.
- Company: Join a global loss adjuster known for its commitment to efficiency and productivity.
- Benefits: Enjoy hybrid working, a bonus scheme, private health cover, and career progression opportunities.
- Why this job: Be part of a dynamic team, thrive in a fast-paced environment, and make a real impact.
- Qualifications: Experience in a fast-paced office is essential; insurance experience is a plus but not required.
- Other info: Flexible travel may be needed; apply now to kickstart your career!
The predicted salary is between 36000 - 60000 £ per year.
Recruit Ins are looking for a Senior Commercial Property Claims Technician in 3 locations for a global loss adjusters.
- London - This is a hybrid role.
- North East/ Yorkshire - This role is home based, however travel will be required to the Yorkshire office on occasion.
- Bristol - The role will be a hybrid role with a minimum of three days in our Bristol office.
Reporting to the Team Leader, you will be an active member of the Support function within the region with the overall objective of providing effective support to Adjusters, aiding the region’s efficiency and productivity in the handling of commercial claims.
Job Role- Administration of new claims including receiving instruction, issuing acknowledgments, setting up files and undertaking risk screening and triaging.
- Working closely with Adjusters to assist with investigation and validation enquiries.
- Controlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusion.
- Overseeing Adjuster caseloads when necessary during periods of leave.
- Liaising as required with the insured, insurers, brokers and any other stakeholders to ensure optimum customer service, becoming a point of contact where needed for interested parties.
- Aiding the production of technical reports for Adjusters in compliance with professional standards and internal guidelines and in accordance with agreed timescales.
- Ensuring time reporting and billing is compliant with internal standards processing and systems.
- Developing and running management information for clients as well as for internal use, including performance measurement and data integrity reports.
- Ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.
- Account management support where required.
- Incoming telephone calls / resolve queries.
- Invoicing.
- Other ad hoc work as required.
- Previous experience in an insurance or loss adjusting environment would be beneficial but not essential.
- You must have experience in a fast-paced office and/or administration environment.
- The ability to learn and adapt to systems effectively and efficiently.
- Organised and able to self-manage workload, having a methodical, accurate and analytical approach to work, with considerable pride in the quality of output.
- Good working knowledge of Word and Excel.
- Excellent interpersonal and communication skills, being able to communicate in a clear, concise and structured manner.
- Strong relationship management skills, with a capability of establishing good working relationships with your team, colleagues and 3rd parties.
- Excellent stakeholder management with an ability to manage multiple priorities and conflicting demands.
- Thrive in a high-pressured working environment.
- Be driven to meet and exceed targets.
- Flexible with regards to travel which may be required as and when.
- Bonus scheme.
- Career progression.
- Broadband allowance circa £300.
- Private health cover.
- Pension at present 2% contributory / 8% non-contributory.
- Flexible working conditions including hybrid remote working.
- Hours are Monday - Friday 9am-5pm.
- Paid for qualifications.
Apply now and if you are suitable, you will be contacted!
Senior Commercial Property Claims Technician employer: Recruit Insure Ltd
Contact Detail:
Recruit Insure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Commercial Property Claims Technician
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Senior Commercial Property Claims Technician. Understanding the nuances of claims administration and lifecycle management will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the insurance and loss adjusting sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at Recruit Ins.
✨Tip Number 3
Prepare to discuss your experience in managing multiple priorities and stakeholder relationships. Think of specific examples where you've successfully navigated high-pressure situations, as this is crucial for the role.
✨Tip Number 4
Research the latest trends in commercial property claims and loss adjusting. Being knowledgeable about current challenges and innovations in the field will set you apart as a candidate who is proactive and engaged.
We think you need these skills to ace Senior Commercial Property Claims Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in insurance or loss adjusting, even if it's not extensive. Emphasise your organisational skills and ability to manage multiple priorities, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience in fast-paced environments and your strong communication skills. Show enthusiasm for the role and how you can contribute to the team.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Word and Excel, as well as your analytical approach to work. Provide examples of how you've successfully managed workloads and met targets in previous roles.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email after a week or two. This shows your continued interest in the position and keeps you on their radar.
How to prepare for a job interview at Recruit Insure Ltd
✨Showcase Your Organisational Skills
As a Senior Commercial Property Claims Technician, you'll need to demonstrate your ability to manage multiple priorities. Prepare examples from your past experiences where you successfully organised tasks or projects, highlighting your methodical and analytical approach.
✨Communicate Clearly and Concisely
Excellent communication skills are crucial for this role. During the interview, practice articulating your thoughts clearly. Use structured responses to showcase how you've effectively communicated with stakeholders in previous roles.
✨Demonstrate Adaptability
The job requires the ability to learn and adapt to new systems quickly. Be ready to discuss instances where you've had to adapt to changes in your work environment or learn new software, emphasising your flexibility and willingness to embrace new challenges.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle high-pressure situations. Think of specific examples where you managed claims or resolved conflicts, and be prepared to explain your thought process and outcomes.