At a Glance
- Tasks: Lead a vibrant restaurant team and deliver exceptional service to guests.
- Company: Join Dakota Hotels, a stylish and growing lifestyle brand in the UK.
- Benefits: Enjoy discounts, bonuses, meals on duty, and access to mental health support.
- Other info: Flexible shifts and a supportive environment for personal development.
- Why this job: Be part of a positive culture with real opportunities for career growth.
- Qualifications: Experience in restaurant management and a passion for excellent service.
The predicted salary is between 31500 - 38500 £ per year.
We are seeking an experienced restaurant waiter with leadership skills for the role of Restaurant Supervisor.
- PRIMARY ROLE RESPONSIBILITIES
- Drive the highest levels of service delivered within our restaurant, and providing direction to our restaurant waiting team.
- Run services within the restaurant through breakfast, lunch or dinner, offering the highest levels of service to all guests.
Have a hands-on approach to service and hosting, driving standards at all times.
- Implement training plans and deliver on-the-job training to drive the smoothest, most polished levels of service.
- Carry out knowledge and wine training and work to continuously improve the teams’ knowledge to better enhance the guest experience.
- Support the commercial running of the restaurant operation including approving rota hours and placing orders.
- Have a hands-on approach to service and hosting, driving standards at all times.
- To have a comprehensive knowledge of food and beverage menu options to be able to offer guests recommendations, including understanding the allergens present.
- APPLICANT REQUIREMENTS
The successful applicant will have/be
- At least one years’ experience as a Restaurant Manager or Assistant Restaurant Manager position in a similar calibre of full‑service restaurant with experience in writing rotas, delivering training, and daily people management.
- Strong commercial awareness with the ability to strategically drive revenue.
- Experience in running services and carrying out cash up.
- Strong knowledge of wines and wine pairings with dishes is essential.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
- Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
- HOW TO GET HERE
- Dakota Manchester Airport is at 7 Enterprise Way, Manchester, M90 4AD
- Train: About a 10 minute walk from Manchester Airport station, with frequent direct services from Manchester Piccadilly and across the North West.
- Tram: Metrolink Blue Line runs from Victoria via Central Manchester to the airport main station (approximately 10 minute walk away)
- Bus: Bee Network routes (43, 103, 130, 199, 248, 288, 313, 368) serve the airport; some stop a few minutes from the hotel, others at the main station (approximately 10 minutes walk away)
- Car: For those whose journeys cannot reasonably be completed using public transport, a pre‑registered team parking scheme is available at £5 per day, billed monthly by our Finance Team.
The car park is located a short 5-10 minute walk from the hotel.
Spaces are allocated on a first come, first served basis upon each entry, and parking is not guaranteed.
The same parking process and payment arrangement applies to all team members, regardless of role.
- Cycling: Good local routes; secure bike storage available at the team entrance.
WHAT WE OFFER
In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:
- FINANCIAL
- Special discounts on stays and dining at any Dakota
- Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
- Additional holiday day on the first anniversary of your employment
- Meals on duty and uniforming
- WELLBEING
- Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
- Support from our inhouse Mental Health Champions
- Family-friendly flexible working options
- Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues
- CAREER DEVELOPMENT
- Accredited, certified compliance training given on employment
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
Full terms on our benefits can be found in our Handbook.
ABOUT DAKOTA HOTELS
Dakota is a growing UK‑based lifestyle brand, known for our stylish hotels, bustling brasserie Grillsand upscale cocktail Bars.
Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral.
We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastlewith morein our pipeline.
Dakota is synonymous for delivering attentive and genuine guest service.
We attract hard‑working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row.
We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.
As recent winners of The Cateys ‘People Team of the Year’, we have award‑winning internal training programmes within Dakota Academy fostering continuous development and ongoing training.
As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstratingour success in developing talent.
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Restaurant Manager in Manchester employer: Recruit Genie
Aurem Care is an exceptional employer that prioritises the well-being of its staff and residents alike, offering a supportive work culture where creativity and passion for cooking are celebrated. With flexible working hours, competitive pay, and comprehensive training opportunities, employees can grow their skills while making a meaningful impact in their local community. Join us to be part of a team that values diversity, integrity, and commitment, ensuring that every day is fulfilling and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Recruit Genie. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Recruit Genie
Don't be shy about reaching out to Recruit Genie directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Recruit Genie and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Recruit Genie
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
