At a Glance
- Tasks: Deliver exceptional service, take orders, and create memorable dining experiences.
- Company: Join Dakota Hotels, a stylish and growing UK lifestyle brand.
- Benefits: Enjoy discounts, bonuses, meals on duty, and mental health support.
- Other info: Opportunities for training and career growth in a supportive environment.
- Why this job: Be part of a positive culture and develop your career in hospitality.
- Qualifications: 1 year of experience in hospitality and great communication skills.
The predicted salary is between 9.9 - 12.1 £ per hour.
With a planned start date of 1st September 2026.
We are seeking an outgoing and enthusiastic individual with waiting experience for the role of Bar & Restaurant Waiter / Waitress to deliver exceptional service to our guests.
- PRIMARY ROLE RESPONSIBILITIES
- Carry out the role of a waiter/waitress in our Bar and Grill, providing table service, taking guest orders and running large trays of delicious food to guest tables.
- Create memorable dining experiences through genuine conversation with personalised food and beverage recommendations
- Work closely with the Kitchen team to ensure the effective flow of communication.
- maintain a comprehensive knowledge of our food and beverage menu, including allergens, to guide guests choices
- APPLICANT REQUIREMENTS
The successful applicant will have/be
- At least 1 year working experience, ideally in a hospitality environment.
- have an outgoing personality with effective communication skills.
- Willing and able to pour, serve and sell alcohol.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
- Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
WHAT WE OFFER
In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:
- FINANCIAL
- Special discounts on stays and dining at any Dakota
- Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
- Additional holiday day on the first anniversary of your employment
- Meals on duty and uniforming
- WELLBEING
- Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
- Support from our inhouse Mental Health Champions
- Family-friendly flexible working options
- Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues
- CAREER DEVELOPMENT
- Accredited, certified compliance training given on employment
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
Full terms on our benefits can be found in our Handbook.
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grillsand upscale cocktail Bars.
Dakota's story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral.
We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastlewith morein our pipeline.
Dakota is synonymous for delivering attentive and genuine guest service.
We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer's Top 15 Best Employers in Hospitality for the last five years in a row.
We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.
As recent winners of The Cateys 'People Team of the Year', we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training.
As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the 'Top 30 under 30' in the industry, demonstratingour success in developing talent.
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