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For Companies At a Glance
- Tasks: Install and maintain CNC machines, ensuring top performance and customer satisfaction.
- Company: Join a leading name in the CNC machine tool sector with a strong reputation.
- Benefits: Enjoy a competitive salary, company vehicle, ongoing training, and clear career progression.
- Why this job: Perfect for tech-savvy individuals who love problem-solving and working directly with customers.
- Qualifications: Experience with CNC machinery and strong mechanical/electrical skills are essential.
- Other info: Willingness to travel and occasional overnight stays required.
We’re looking for a highly skilled field service engineer to join a leading name in the CNC machine tool sector. This role is primarily focused on machine installation and commissioning, ensuring customers experience a seamless setup and optimal machine performance. You'll also provide ongoing service and maintenance support, helping to minimise downtime and maximise efficiency. If you have a strong mechanical and electrical background, experience working with CNC or industrial machinery, and the ability to troubleshoot and resolve technical issues efficiently, this could be a great opportunity.
Key responsibilities
- Install and commission CNC machine tools at customer sites, ensuring full functionality and compliance with specifications.
- Troubleshoot and resolve mechanical, electrical, and control system issues during installation and in-service calls.
- Provide operator training and technical guidance, ensuring customers can effectively use and maintain their machines.
- Perform routine servicing and preventive maintenance to extend equipment lifespan and reduce unexpected breakdowns.
- Collaborate with internal teams to optimise installation processes and improve overall service efficiency.
What we’re looking for
- Proven experience in field service, installation, or commissioning of CNC machine tools or complex industrial equipment.
- Strong mechanical and electrical fault-finding skills, including servo drives, PLCs, and control systems.
- Ability to work autonomously, manage workloads efficiently, and build strong customer relationships.
- Willingness to travel within the designated region with occasional overnight stays.
This role is ideal for an experienced installation and service specialist who thrives in a fast-paced, customer-facing environment. If you're ready to take on a technically challenging and rewarding role, apply today.
CNC Field Service Engineer employer: Recruit Engineering
Contact Detail:
Recruit Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CNC Field Service Engineer
✨Tip Number 1
Familiarise yourself with the latest CNC technologies and trends. This will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the CNC machine tool sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Prepare for technical interviews by brushing up on your mechanical and electrical fault-finding skills. Be ready to discuss specific troubleshooting scenarios you've encountered in previous roles.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since this role involves building strong relationships with clients, be prepared to share examples of how you've successfully managed customer interactions in the past.
We think you need these skills to ace CNC Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CNC machine tools and any relevant mechanical and electrical skills. Use specific examples of past installations or troubleshooting experiences to demonstrate your expertise.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the key responsibilities listed in the job description, particularly your ability to provide technical guidance and support.
Highlight Relevant Skills: When detailing your skills, focus on your fault-finding abilities with servo drives, PLCs, and control systems. Emphasise your capacity to work autonomously and manage workloads effectively, as these are crucial for the role.
Showcase Customer Relationship Management: Include examples of how you've built strong relationships with customers in previous roles. This is important for a field service engineer, so demonstrating your interpersonal skills can set you apart from other candidates.
How to prepare for a job interview at Recruit Engineering
✨Showcase Your Technical Skills
Be prepared to discuss your mechanical and electrical background in detail. Highlight specific experiences with CNC machine tools, including any troubleshooting or installation projects you've worked on.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your ability to troubleshoot issues. Prepare examples of past challenges you've faced in the field and how you resolved them, particularly with servo drives and PLCs.
✨Emphasise Customer Relationship Management
Since this role is customer-facing, be ready to talk about how you build and maintain strong relationships with clients. Share instances where your communication skills helped improve customer satisfaction.
✨Prepare for Practical Scenarios
You might be asked to solve a technical problem on the spot or explain how you would approach a specific installation scenario. Brush up on your practical knowledge and be ready to think on your feet.
