At a Glance
- Tasks: Keep residents informed and resolve issues during housing refurbishments.
- Company: Join a dynamic construction team focused on social housing.
- Benefits: Earn £15 per hour, plus travel expenses and potential for ongoing work.
- Other info: Full UK driving licence required; flexible hours with a supportive team.
- Why this job: Make a real difference in people's lives while developing your communication skills.
- Qualifications: Experience in resident liaison or customer service is essential.
A kitchen or bathroom refit can turn someone’s daily routine upside down. Recruit 4 Construction is looking for a Resident Liaison Officer who can keep residents informed, sort out access and deal with problems before they hold up the work. You’ll cover several sites on a social housing refurbishment programme, working directly with residents and site teams.
What you’ll do:
- Explain upcoming works, book appointments and agree access arrangements.
- Keep residents updated when the programme changes and work with site teams to resolve access issues.
- Handle enquiries and complaints, follow up on agreed actions and escalate issues where needed.
- Keep the site database up to date and report recurring concerns at project meetings.
You’ll need experience in resident or tenant liaison, or a similar customer-facing role. A background in social housing, housing management or construction is preferred. You’ll be comfortable handling difficult conversations, managing appointments and using Excel and database systems. A full UK driving licence and your own vehicle are essential. Some journeys between sites may take up to an hour. CSCS is preferred. Please list any Asbestos Awareness and Manual Handling certificates on your CV.
£15 per hour PAYE | 40 hours per week | Monday to Friday, 8.00am–4.30pm | 25p per mile for site travel | Five months initially, with potential for further work. Apply with your CV and let us know when you’re available to start.
Resident Liaison Officer in Preston employer: Recruit 4 Construction Ltd
Join a well-established refurbishment contractor that prioritises meaningful work in social housing, where your efforts will directly enhance the lives of residents. With a strong commitment to employee development, generous benefits including a competitive salary and car allowance, and a supportive management team, this role offers a unique opportunity for professional growth in a collaborative and respectful work environment. If you are passionate about delivering high-quality projects and making a positive impact in your community, this is the perfect place for you.
Contact Details:
Recruit 4 Construction Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer in Preston
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Recruit 4 Construction Ltd, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Resident Liaison Officer at Recruit 4 Construction Ltd.
We think you need these skills to ace Resident Liaison Officer in Preston
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Recruit 4 Construction Ltd
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
