At a Glance
- Tasks: Engage with customers, provide technical advice, and upsell automotive products.
- Company: Join a dynamic automotive team in Heanor with a focus on customer service.
- Benefits: Enjoy 32 days of leave, monthly bonuses, and access to an on-site gym.
- Other info: Comprehensive training and clear progression opportunities await you.
- Why this job: Combine your automotive knowledge with customer interaction for a rewarding career.
- Qualifications: Experience in the automotive industry and strong communication skills required.
Our client in Heanor are looking for an experienced automotive professional to join their team. You will be key in speaking with customers and providing technical advice as the new Automotive Sales Advisor.
This role would be perfect for someone from a parts sales environment or for a former workshop technician looking to transition into a customer service-based role.
As the new Automotive Sales Advisor, you will:
- Handle inbound and outbound customer calls efficiently and professionally
- Identify opportunities to upsell additional products and services
- Manage and respond to live chat enquiries
- Provide clear and accurate information to customers
- Maintain and update customer records and internal databases
- Process invoices, credit notes, and proformas
- Generate courier labels for incoming and outgoing shipments
- Liaise effectively with technical teams and act as a point of contact between departments and customers
Requirements for this role:
- Experience in the automotive industry (parts sales, service desk, or workshop background ideal).
- A strong understanding of vehicle components, systems, and fault symptoms.
- Proven ability to communicate technical information clearly to customers.
- Experience in customer-facing or telephone-based roles preferred.
What you can expect in return:
- Comprehensive on-the-job training with ongoing support and development
- 32 days of annual leave (including bank holidays)
- Monthly sales bonus scheme
- Free uniform and PPE
- Weekly Friday team lunch
- Access to an on-site gym
- Birthday gifts and festive celebrations
- Fully funded team-building events
- Clear in-house progression opportunities
About this role:
- Salary for this position is £30,000
- Hours are 9am - 5:30pm (37.25 hours a week)
If you are an automotive professional looking to bring your technical expertise to a customer focused role, get in touch today!
We invite suitably experienced candidates to apply by following the appropriate links or by contacting Recruit 2 You directly who are acting as an employment agency for this hire.
Automotive Sales Advisor in Heanor employer: Recruit 2 You
Join a dynamic team in Heanor as an Automotive Sales Advisor, where your automotive expertise will be valued and nurtured. Enjoy a supportive work culture with comprehensive training, clear progression opportunities, and a range of benefits including generous annual leave, monthly bonuses, and team-building events. This role not only offers a chance to engage with customers but also fosters personal growth in a vibrant environment.
