At a Glance
- Tasks: Support sales reps with admin tasks and ensure smooth operations.
- Company: Join a dynamic team focused on customer satisfaction and sales success.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Be the vital link in sales, making a real impact on customer relationships.
- Qualifications: Strong organisational skills and a proactive attitude are essential.
The predicted salary is between 23850 - 29150 £ per year.
We are seeking a highly organised and detail-oriented Sales Support Specialist to join our clients internal sales team. In this critical role, you will serve as the backbone of our field sales operations, providing comprehensive administrative and operational support to our field sales representatives. This position is ideal for a proactive professional who thrives in a fast-paced environment and enjoys being the vital link between sales, customers, and internal departments.
As a Sales Support Specialist, you will be instrumental in ensuring our sales team operates at peak efficiency. Your contributions will directly impact customer satisfaction, sales productivity, and overall revenue generation. You will manage the day-to-day administrative tasks that enable our sales representatives to focus on what they do best: building relationships and closing deals.
Key Responsibilities
- Provide dedicated administrative and operational support to assigned field sales representatives, acting as their primary point of contact for all support needs.
- Manage and prioritise multiple requests simultaneously while maintaining exceptional attention to detail and meeting deadlines.
- Anticipate the needs of sales representatives and proactively address potential issues before they impact customer relationships or sales opportunities.
- Serve as a reliable partner to the sales team, ensuring they have the resources, information, and support needed to succeed in the field.
- Handle incoming customer enquiries via phone, email, and other communication channels with professionalism and efficiency.
- Provide accurate product information, pricing details, and delivery timelines to customers and prospects.
- Route complex technical or specialised enquiries to appropriate team members while maintaining ownership of the customer experience.
- Follow up on outstanding customer questions and ensure timely resolution of all issues.
- Document all customer interactions thoroughly in the CRM system for future reference and reporting.
- Prepare accurate and professional sales quotations based on customer requirements and company pricing guidelines.
- Coordinate with product specialists, pricing teams, and sales representatives to ensure quotations reflect current offerings and competitive positioning.
Sales Support employer: Recra Consulting
Join a dynamic and supportive team as a Counterbalance Driver, where your skills will be valued in our fast-paced warehouse environment. We pride ourselves on fostering a culture of safety and efficiency, offering comprehensive training and growth opportunities to help you advance in your career. Located in a thriving area, our company provides competitive benefits and a collaborative atmosphere that makes every day rewarding.
