At a Glance
- Tasks: Lead a team to support adults facing mental health challenges and promote independent living.
- Company: Waythrough, a leading mental health and social support charity in England.
- Benefits: Generous leave, pension scheme, life assurance, and professional development opportunities.
- Other info: Join a diverse team committed to creating lasting change and promoting independence.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in team management and supporting individuals with mental health needs.
The predicted salary is between 31030 - 41980 £ per year.
Team Leader
Please note: You must hold a full UK driving licence and have access to your own vehicle.
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship.
Together, we've created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives?
Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse.
This is more than just a job - it's a chance to build meaningful relationships and create lasting change.
About the role
This is a service management and team leadership role within Waythrough's supported housing services.
You would oversee services supporting adults experiencing mental ill health, helping them maintain their accommodation, develop independence and ultimately move on to independent living.
You would be responsible for the day-to-day running and development of the service, ensuring it delivers safe, effective and recovery-focused support in line with Waythrough's policies, service models and contractual requirements.
What you'll do
- Manage and oversee the day-to-day running of the service.
- Lead, supervise, mentor and support a team of staff and volunteers.
- Manage recruitment, induction, training, performance reviews, supervision and absence.
- Manage referrals and make sure people meet the service eligibility criteria.
- Develop support pathways and structured programmes to help people maintain their tenancies.
- Monitor staff performance, service targets and contractual requirements.
- Work closely with external agencies including Social Services, Housing, Jobcentre, Probation and mental health services.
- Maintain accurate records, reports and service documentation.
- Manage safeguarding concerns, complaints, incidents, health and safety and other risks.
- Provide a small caseload when required to support service delivery.
- Promote partnership working and opportunities for people using the service to have their voices heard.
- Deputise for the Area Manager when required.
- Ensure the service follows relevant legislation, policies and clinical governance requirements.
What we're looking for
They are looking for someone who can lead a team, manage a service and build strong relationships with other organisations.
You would need to be organised, confident in managing people and able to ensure the service meets its targets and contractual responsibilities.
The role would suit someone who has experience of
- Managing or supervising a team.
- Supporting people with mental health or other support needs.
- Working with multiple agencies and external stakeholders.
- Managing referrals and service-user pathways.
- Monitoring performance, targets and quality standards.
- Handling safeguarding, risk and service-related issues.
- Recruiting, training and developing staff or volunteers.
- Maintaining accurate records and producing reports.
- Promoting independence, recovery and tenancy sustainment.
In simple terms: this is essentially a team leader/service manager role where you're responsible for making sure the supported housing service runs effectively, the staff are supported and managed, and the people using the service receive the right support to move towards independent living.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package:
- 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days' annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
- Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer.
We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
- We have signed up to the Disability Con
- #J-18808-Ljbffr
Team Leader employer: recoveryfocus
Waythrough is an exceptional employer that prioritises the well-being and professional development of its staff. Located in Leeds, our supportive work culture fosters collaboration and innovation, offering employees opportunities for growth through training and mentorship in the vital field of recovery support. Join us to make a meaningful impact in the community while enjoying a fulfilling career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at recoveryfocus.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from recoveryfocus!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like recoveryfocus, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at recoveryfocus or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to recoveryfocus:Before hitting send, make sure to tailor your application specifically to recoveryfocus! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at recoveryfocus
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
