At a Glance
- Tasks: Support young people aged 18-25 facing homelessness to achieve independence and stability.
- Company: Waythrough, a leading mental health and social support charity in England.
- Benefits: Generous annual leave, pension scheme, life assurance, and professional development opportunities.
- Other info: Join a passionate team dedicated to empowering youth and promoting positive outcomes.
- Why this job: Make a real difference in young people's lives while developing your skills in a supportive environment.
- Qualifications: Experience with vulnerable young people and knowledge of housing support services.
The predicted salary is between 25877 - 34240 £ per year.
Location: Darlington
Salary: £25,877.80 – £34,240.03 (full earning potential)
Hours: Full Time (37 hours per week)
Contract Type: Permanent
Starting Salary: £26,850 – depends on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
About the Role
The Young Person Housing Coordinator supports young people aged 18–25 who are homeless, at risk of homelessness, or require support to maintain stable accommodation. The role combines housing management and support responsibilities, ensuring practical and person‑centred support for greater independence.
Key Responsibilities
- Young Person Support
- Manage a caseload of young people aged 18–25, delivering support plans based on individual needs and goals.
- Support young people to access and maintain suitable accommodation.
- Ensure young people understand their tenancy rights and responsibilities.
- Develop independent living skills.
- Support individuals to maximise their income, manage finances, and access benefits and grants where appropriate.
- Promote positive mental and physical wellbeing and support access to relevant health services.
- Assist young people in accessing education, training, volunteering and employment opportunities.
- Conduct regular support sessions, reviews, risk assessments and action planning.
- Identify and manage risks, safeguarding concerns and welfare issues in accordance with organisational procedures.
- Encourage engagement with support and other community services.
- Housing and Tenancy Management
- Complete tenancy sign‑ups and ensure tenants fully understand tenancy agreements, house rules, security of tenure, and responsibilities.
- Issue keys, tenant handbooks and all relevant tenancy documentation.
- Support tenants with Housing Benefit and Universal Credit housing‑cost applications and ongoing claims.
- Carry out regular property inspections, health and safety checks, housekeeping audits and tenancy visits.
- Support tenants to manage rent payments and reduce rent arrears through advice and practical assistance.
- Address anti‑social behaviour concerns, tenancy breaches, neighbour disputes and abandonment issues in line with housing policies.
- Provide advice and support regarding resettlement and move‑on accommodation opportunities.
- Work with housing providers, landlords and partner agencies to minimise void periods and maximise occupancy levels.
- Maintain accurate housing records, tenancy files and management information systems.
- Property Management
- Monitor the condition, security and upkeep of accommodation.
- Report repairs, liaise with contractors and monitor works through to completion.
- Ensure compliance with health and safety requirements, including gas, electrical, fire safety and other statutory checks.
- Assist in maintaining communal areas and support residents to contribute to household responsibilities through agreed rotas where appropriate.
- Participate in annual property reviews and identify future maintenance and improvement requirements.
Essential Skills and Experience
- Experience supporting vulnerable young people, individuals facing homelessness or complex support needs.
- Knowledge of housing, tenancy sustainment, homelessness prevention or supported accommodation services.
- Ability to build positive, professional relationships and engage young people effectively.
- Strong communication and interpersonal skills.
- Ability to assess needs, identify risks and develop support plans.
- Good organisational skills and ability to manage a varied caseload.
- Competent IT skills and experience maintaining accurate records.
- Understanding of safeguarding, equality, diversity and inclusion principles.
Desirable Knowledge
- Knowledge of Housing Benefit, Universal Credit and welfare benefits.
- Experience within supported housing, homelessness, youth services or social care.
- Understanding of housing legislation and tenancy management practices.
- Relevant qualification in Housing, Youth Work, Social Care, Health & Social Care, or a related field.
What We Are Looking For
We are looking for someone who is passionate about supporting young people to achieve independence and improve their life opportunities. The ideal candidate is proactive, compassionate, and resilient, balancing supportive casework with effective housing and tenancy management. A commitment to empowering young people, promoting positive outcomes and building confidence and skills for independent living is essential.
What We Offer
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays).
- Pension scheme with 4.5% employer contribution, matched up to 6.5%.
- Life assurance (3× annual salary).
- Enhanced sick pay and family‑friendly pay.
- Birthday leave and option to buy up to 5 extra days’ annual leave.
- Professional fee reimbursement for relevant qualifications.
- 24/7 online GP access and Employee Assistance Programme.
- Recognition and long‑service awards via our Way to Go and Aspirations portals.
- £500 Recommend a Friend bonus.
- Cycle to Work scheme and Credit Union membership.
- Discounts via Blue Light Card, Charity Discounts and Extras and Tickets for Good.
- Free will‑writing service and wellbeing initiatives throughout the year.
Inclusion and Accessibility
Waythrough is a proud equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We are Disability Confident and welcome adjustments to enable fair participation.
Email: recruitmentteam@waythrough.org.uk
Closing Date: 2026-07-21
Young Persons Housing and Support Coordinator employer: Recovery Focus
Waythrough is an exceptional employer dedicated to empowering young people and fostering a supportive work environment in Darlington. With a strong focus on employee wellbeing, we offer generous benefits such as 27 days of annual leave, a robust pension scheme, and professional development opportunities, all while being part of a passionate team that makes a real difference in the lives of those we serve. Join us to be part of a meaningful mission where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Young Persons Housing and Support Coordinator
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Recovery Focus.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Recovery Focus!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Recovery Focus, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Recovery Focus or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Young Persons Housing and Support Coordinator
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Recovery Focus:Before hitting send, make sure to tailor your application specifically to Recovery Focus! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Recovery Focus
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
