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For Companies At a Glance
- Tasks: Support mental health recovery through administration and team collaboration.
- Company: Join Waythrough, a leading mental health charity making a real difference.
- Benefits: Enjoy 27 days annual leave, pension scheme, and professional development opportunities.
- Why this job: Make a meaningful impact in your community while growing your career.
- Qualifications: Strong communication skills, IT proficiency, and a proactive attitude.
- Other info: Be part of a supportive team dedicated to helping others.
The predicted salary is between 24243 - 26667 £ per year.
Location: Whitehaven - Workington, Cumbria
Working Hours: 37 hours per week
Contract Type: Permanent
Salary: £24,243 - £26,667
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the role
You will be working as part of our West Cumbria RSC Team. The team is a multi-disciplinary recovery team comprising of colleagues from diverse professional and personal backgrounds. The team includes Recovery Coordinators, HOPE Workers, Medics, Housing and Criminal Justice workers, Individual Placement Specialists and Volunteers. We are a supportive and welcoming team, who are passionate about supporting and promoting recovery for those we care for and within our local community. This role will be based across two of our services in Whitehaven and Workington, and some travel between sites will be required. Access to a vehicle would therefore be desirable.
As an Administrator, you will be responsible for:
- Reception and front of house duties
- Managing the switchboard and associated duties
- Maintaining accurate records
- Data inputting
- Managing service email accounts
- Liaising with external agencies
- Clinical administration duties, including prescription administration management
- Providing administration support to wider Recovery Steps Cumbria Team
- Organising staff diaries and clinics
About you
To succeed as an Administrator, you will ideally:
- Be a personable, proactive and highly motivated individual.
- Be someone who would like to be part of a service that helps people achieve their recovery goals.
- Like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with.
- Be adaptable, with excellent communication and strong IT skills.
- Preferably hold a full UK driving license and access to a vehicle.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our portals
- £500 bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team.
Administrator in Whitehaven employer: Recovery Focus
Contact Detail:
Recovery Focus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Whitehaven
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at Waythrough. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Waythrough’s values and services. Show us how your skills align with our mission to support mental health and recovery – it’ll make you stand out!
✨Tip Number 3
Practice common interview questions with a mate. Get comfortable talking about your experience and how it relates to the Administrator role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join our team!
We think you need these skills to ace Administrator in Whitehaven
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administrator role. Highlight your relevant skills and experiences that align with what we’re looking for, like communication and IT skills. This shows us you’re genuinely interested in joining our team!
Show Your Passion: We want to see your enthusiasm for helping others! In your application, share why you’re passionate about supporting people facing challenges. A personal touch can really make your application stand out and resonate with us.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Recovery Focus
✨Know the Organisation
Before your interview, take some time to research Waythrough. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of a team that makes a difference.
✨Showcase Your Skills
As an Administrator, you'll need strong IT and communication skills. Be ready to discuss specific examples from your past experiences where you've demonstrated these abilities. Think about times when you managed data inputting or liaised with external agencies, and be prepared to share those stories.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. For instance, how would you handle a difficult situation at the reception? Practising your responses to these types of questions can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's goals.
