At a Glance
- Tasks: Lead a dynamic team to support individuals facing mental health and social challenges.
- Company: Join Waythrough, one of England's largest mental health charities.
- Benefits: Enjoy 27 days annual leave, pension contributions, and professional development opportunities.
- Other info: Inclusive workplace with opportunities for career growth and personal development.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in team management and a passion for helping others.
The predicted salary is between 26259 - 32095 £ per year.
- Team Lead
- Working Hours: 37 hours per week
Please note: You must hold a full UK driving licence.
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship.
Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives?
Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse.
This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
You will manage, supervise and oversee a multi-agency/multidisciplinary team, providing a flexible and accessible service to service users.
You will take responsibility for the day-to-day running of designated projects and assist in the development of your service area, ensuring that relevant models are embedded within the service.
The role involves working closely with other agencies and developing effective links with services and facilities within community and custodial settings to benefit service users.
You will also support the development of effective pathways and procedures across the service.
You will work alongside the Service/Area Manager to support the effective delivery, monitoring and development of the service, including performance against service specifications and contractual targets.
You will also deputise for the Service/Area Manager and provide ongoing service cover in the absence of other managers across the service.
- What You’ll Do
- Manage, supervise and oversee a multi-agency/multidisciplinary team offering a flexible and accessible service to service users.
- Oversee and take responsibility for the day-to-day running of designated projects and assist in the development of your service area, ensuring the relevant models are embedded within the service.
- Promote the work of the service, liaising closely with other agencies and making effective links with services and facilities in community and custodial settings to benefit service users.
- Develop and agree effective pathways and procedures across the service.
- Manage, mentor, coach and support the development of staff reporting to you, including volunteers.
- Be involved in delivering appropriate training, recruitment, induction, monitoring performance, managing absence and Performance & Development Reviews (PDRs)/supervisions.
- Audit staff and service targets against individual staff, service specifications and contractual targets.
- Achieve performance targets in conjunction with management through effectively motivating and managing the team.
- Liaise with other agencies involved with service users, including Social Services, Job Centre, Housing, Probation Service/NOMS Prison Service, other treatment providers and drug and alcohol services.
- Maintain accurate and up-to-date records and reports and provide written and verbal reports as required.
- Provide a high-quality service that is compliant with CQC standards.
- Assist in the development of effective systems for the monitoring and evaluation of the service.
- Ensure safeguarding, serious untoward incidents, complaints and any other risks are managed in line with policy and communicated to the Service/Area Manager.
- Hold a small caseload when needed, where relevant, to support service delivery to clients.
- Assist the Service/Area Manager in ensuring all reports to external stakeholders are timely, accurate and 100% compliant.
- Participate in service activities by attending thematic and managers' meetings and support any development work arising from these.
- Deputise for the Service/Area Manager and provide ongoing service cover in the absence of other managers across the service.
- What We’re Looking For
- Ability to work in accordance with all relevant legislation, policies, procedures and guidelines, both internal and external.
- Work in accordance with Waythrough’s clinical governance framework.
- Commitment to promoting, adhering to and living Waythrough’s workplace values.
- Commitment to providing a high-quality service that is compliant with CQC standards.
- Ability to work within the service requirements relating to safeguarding, serious untoward incidents, complaints and risk.
- Ability to maintain accurate and up-to-date records and provide written and verbal reports as required.
- Ability to support the achievement of staff, service and contractual performance targets.
What We Offer
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
- Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer.
We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team:
Closing Date
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship.
In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them.
Every year our services support around 130,000 people.
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Team Lead employer: Recovery Focus
Recovery Focus is an excellent employer that prioritises the well-being of its staff and the communities they serve. With a supportive work culture, employees enjoy generous benefits such as 27 days of annual leave, pension contributions, and access to a 24/7 online GP, all while making a meaningful impact in the lives of families in Enfield. The company also fosters professional growth, providing opportunities for training and development in the health and social care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Team Lead
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Recovery Focus.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Recovery Focus!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Recovery Focus, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Recovery Focus or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Team Lead
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Recovery Focus:Before hitting send, make sure to tailor your application specifically to Recovery Focus! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Recovery Focus
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
