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- Tasks: Lead a therapeutic community, ensuring high-quality support and group activities for residents.
- Company: Waythrough, a leading mental health and social support charity in England.
- Benefits: Generous leave, pension contributions, life assurance, and professional development opportunities.
- Why this job: Make a real difference in people's lives while building meaningful relationships.
- Qualifications: Experience in delivering group work and management qualifications preferred.
- Other info: Join a diverse team committed to inclusion and community support.
The predicted salary is between 30000 - 44000 £ per year.
Location: HMP Holme House, Stockton On Tees TS18 2QU
Working Hours: Monday to Friday, 37 Hours
Contract Type: Permanent
Salary: £35,520-£51,060
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the role
Waythrough are offering an exciting opportunity for a therapeutic community service manager to lead our well-established 69 bedded TC at HMP Holme House. You will be responsible for ensuring the effective delivery, quality and integrity of the TC model while supporting the team to deliver excellent outcomes for residents. You will have a strong presence in the community supporting staff to deliver high quality daily group work and structured therapeutic activities. As the Therapeutic Community Service Manager, you will provide visible, value-led leadership to our established Therapeutic Community, ensuring the integrity of the TC model is upheld at all times. You will be responsible for the day-to-day operational management of the service, supporting staff to deliver high-quality therapeutic interventions and group work, while maintaining strong governance, partnerships and standards of practice within a custodial setting.
What You’ll do:
- Provide visible, values-led leadership to the Therapeutic Community
- Ensure high-quality delivery of the TC programme in line with ethos and accreditation standards.
- Lead, support and develop a staff team.
- Maintain oversight of daily group delivery and therapeutic activity.
- Build effective partnerships with prison colleagues and key stakeholders.
- To ensure continuity of care and community life the role includes some weekend working on a rolling rota basis.
What you’ll need to succeed in the role:
- Past experience of delivering group work programs
- Hold or working towards a recognised Management qualification e.g. Level 5 in Management / Leadership (or have relevant time served experience)
- Level 3 in Substance Misuse (where relevant)
- Ability to use Management Information Systems effectively along with good data analysis skills.
- Experience of managing and delivering high quality and effective support services to achieve outcomes and key performance indicators.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our portals
- £500 bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team.
Therapeutic Community Service Manager in Stockton-on-Tees employer: Recovery Focus
Contact Detail:
Recovery Focus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Therapeutic Community Service Manager in Stockton-on-Tees
✨Tip Number 1
Network like a pro! Reach out to people in the mental health and social support sectors. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Waythrough and understanding their values. Think about how your experience aligns with their mission to support individuals facing challenges. Show them you’re not just looking for a job, but a chance to make a real difference!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and group work. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Waythrough and making a positive impact in the community.
We think you need these skills to ace Therapeutic Community Service Manager in Stockton-on-Tees
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how your values align with our mission at Waythrough, so share personal experiences or motivations that drive you to make a difference.
Tailor Your CV: Make sure your CV is tailored to the Therapeutic Community Service Manager role. Highlight relevant experience in delivering group work programmes and any management qualifications you hold. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Waythrough and what we stand for.
How to prepare for a job interview at Recovery Focus
✨Know the TC Model Inside Out
Make sure you understand the Therapeutic Community (TC) model thoroughly. Familiarise yourself with its principles and how they apply to the role at Waythrough. This will help you articulate how your experience aligns with their ethos during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past, especially in delivering group work programmes. Highlight your ability to support and develop staff, as this is crucial for the Therapeutic Community Service Manager role.
✨Demonstrate Your Community Engagement
Think about ways you've built effective partnerships in previous roles. Be ready to discuss how you would engage with prison colleagues and key stakeholders to ensure continuity of care and community life.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in a custodial setting. Prepare scenarios where you've managed challenges or improved service delivery, showcasing your data analysis skills and ability to meet performance indicators.
