At a Glance
- Tasks: Lead a dedicated team to support individuals in their recovery journey.
- Company: Waythrough, a leading mental health and social support charity.
- Benefits: Generous leave, pension scheme, life assurance, and professional development opportunities.
- Other info: Join a growing organisation committed to innovation and community impact.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in health or social care management and strong leadership skills.
The predicted salary is between 35520 - 51060 £ per year.
Location: The Greens, 21 Murdock Road, Sheffield, S5 8BU
Working Hours: 37 hours per week, 9am-5pm Monday-Friday
Contract Type: Permanent
Salary: £35,520 - £51,060 per annum
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the service:
We're looking for an experienced and motivated Service Manager to lead The Greens, our 21-bed abstinence-based recovery housing project, providing 24-hour support to people committed to building and sustaining their recovery. The service offers a safe, structured and supportive environment where residents can develop the skills, confidence and resilience needed to move on to independent living. Recently, the service has expanded to include two specialist detox/stabilisation beds, delivered in partnership with our treatment providers at Likewise. Every resident at The Greens has made the decision to pursue abstinent recovery. Your role is to create the environment, culture and leadership that helps them succeed.
About the role:
- Provide operational leadership to a dedicated staff team, ensuring the service is safe, effective and person-centred.
- Oversee day-to-day operations, lead and develop staff, and manage quality and performance.
- Promote safeguarding and risk management, ensure compliance with housing legislation and work collaboratively with partners to achieve the best possible outcomes for residents.
- Develop and implement a business plan for your services in conjunction with senior management.
- Manage the budgets attached to your services in conjunction with Waythrough’s Finance Team ensuring that financial targets are met.
- Identify and pursue opportunities to develop and expand Waythrough’s services in line with the Regional/Area Business Plans.
About you:
We're looking for someone with the following:
- Experience managing health, social care, supported housing or substance misuse services.
- Hold or working towards a recognised Management qualification e.g. Level 5 in Management / Leadership (or have relevant time served experience).
- A sound understanding of housing legislation and regulatory responsibilities within supported housing.
- Strong leadership and people management skills.
- Experience of overseeing delivery of a wide range of interventions.
- A passion for recovery and person-centred support.
- Experience managing quality, safeguarding and operational performance.
- The ability to inspire teams and build positive relationships with partners.
Above all, we're looking for someone who lives the Waythrough values. Someone who leads with compassion, works collaboratively, acts with integrity, embraces innovation and believes in the potential of every individual. You'll be a visible leader who empowers your team, builds trusting relationships and creates a culture where both residents and colleagues can thrive.
This is an exciting opportunity to lead a well-established recovery service at a time of growth and innovation. If you're passionate about helping people transform their lives and want to lead a team that makes a genuine difference every day, we'd love to hear from you.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team.
Service Manager in Sheffield employer: Recovery Focus
Recovery Focus is an excellent employer that prioritises the well-being of its staff and the communities they serve. With a supportive work culture, employees enjoy generous benefits such as 27 days of annual leave, pension contributions, and access to a 24/7 online GP, all while making a meaningful impact in the lives of families in Enfield. The company also fosters professional growth, providing opportunities for training and development in the health and social care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Sheffield
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Recovery Focus.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Recovery Focus!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Recovery Focus, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Recovery Focus or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Sheffield
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Recovery Focus:Before hitting send, make sure to tailor your application specifically to Recovery Focus! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Recovery Focus
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
