At a Glance
- Tasks: Support individuals with alcohol or drug concerns in accessing treatment and community services.
- Company: Waythrough, a compassionate organisation dedicated to improving lives.
- Benefits: Generous leave, pension contributions, life assurance, and professional development opportunities.
- Other info: Join a diverse team committed to equal opportunities and personal growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience in health and social care.
- Qualifications: Experience in health and social care, understanding of substance misuse, and motivational interviewing skills.
The predicted salary is between 28690 - 34730 £ per year.
Location: 590 Seven Sisters Road, London, N15 6HR
Working hours: 22.5 hours per week – may include evening and weekend work.
Contract type: Permanent
Salary: £28,690‑£34,730 FTE (salary pro‑rated on part‑time hours).
About the role
As a Hospital Liaison Worker, you will play a crucial role in enhancing the engagement of individuals with alcohol or drug concerns within our treatment services. The role is based at 590 Seven Sisters Road and will also require working from North Middlesex University Hospital, where service users are met and linked into the community service. The worker will support high‑intensity users and those who frequently attend hospital, ensuring that they find suitable treatment in the community.
Responsibilities
- Provide 1:1 psychosocial intervention to repeat‑attending patients on wards and in ED, engaging them in our wider drug and alcohol treatment services in Haringey.
- Carry out initial screening and triage assessment for new clients; provide crisis intervention and duty services on a rota basis.
- Liaise with other services, including mental health, primary care, disabilities, social care, and any other relevant services, in response to service‑user needs.
- Monitor, report on, and improve outcomes across a range of measures, particularly to reduce preventable GP attendances, urgent care centre attendances, A&E attendances, hospital admissions, and ambulance call‑outs for the “frequent attender” cohort.
- Conduct hospital ward rounds to identify those with alcohol‑specific needs and engage them in treatment.
- Travel to various locations within Haringey to make contact and build relationships with hospital “frequent attenders” through regular, consistent contact episodes and motivational‑interviewing‑oriented interventions.
- Advocate on behalf of service users to obtain assistance with housing, benefits, mental and physical health care, and access to substance misuse treatment services at the appropriate tier.
- Assist service users to develop strategies that improve self‑esteem, social skills, and psychological wellbeing, supporting their rehabilitation from alcohol misuse.
Qualifications
- Experience working within a health and social care, community or hospital setting.
- Experience with motivational interviewing.
- Understanding of substance misuse.
Benefits
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays).
- Pension scheme with 4.5% employer contribution, matched up to 6.5%.
- Life assurance (3× annual salary).
- Enhanced sick pay and family‑friendly pay.
- Birthday leave and the option to buy up to 5 extra days’ annual leave.
- Professional fee reimbursement for relevant qualifications.
- 24/7 online GP access and Employee Assistance Programme.
- Recognition and long service awards via the Way to Go and Aspirations portals.
- £500 “Recommend a Friend” bonus and Cycle to Work scheme.
- Credit Union membership and discounts via Blue Light Card, charity discounts, extras and tickets.
Equal Opportunities
Waythrough is an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We are Disability Confident and can make adjustments to enable fair participation. If you need support to apply, contact our recruitment team at recruitmentteam@waythrough.org.uk.
Closing date: 2026-06-25.
Hospital Link Worker in Seven Sisters employer: Recovery Focus
Waythrough is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a supportive work culture that values diversity and inclusion. Located in vibrant Haringey, our Hospital Link Worker role provides meaningful opportunities to make a real difference in the lives of individuals facing substance misuse challenges, all while enjoying generous benefits such as 27 days of annual leave, enhanced sick pay, and access to professional development resources. Join us in a rewarding environment where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Hospital Link Worker in Seven Sisters
✨Tip Number 1
Get to know the company! Research Waythrough and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to substance misuse and motivational interviewing. Role-playing with a friend can help you feel more confident and articulate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Hospital Link Worker in Seven Sisters
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Hospital Link Worker role. Highlight your experience in health and social care, especially any work with substance misuse or motivational interviewing. We want to see how your skills match what we're looking for!
Show Your Passion:Let your enthusiasm shine through! In your cover letter, share why you're passionate about helping individuals with alcohol or drug concerns. We love seeing genuine interest in our mission and values, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Recovery Focus
✨Know Your Stuff
Make sure you understand the role of a Hospital Link Worker inside out. Familiarise yourself with the responsibilities, especially around psychosocial interventions and motivational interviewing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Empathy and Understanding
Since this role involves working with individuals facing substance misuse issues, it's crucial to demonstrate empathy during your interview. Share any relevant experiences or insights that highlight your ability to connect with service users and advocate for their needs.
✨Prepare Real-Life Examples
Think of specific situations from your past work where you've successfully engaged with clients or collaborated with other services. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your skills in action.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges faced by the service, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.