At a Glance
- Tasks: Support individuals on their recovery journey through advice, advocacy, and case management.
- Company: Waythrough, a charity dedicated to mental health and substance use support.
- Benefits: Generous annual leave, pension contributions, and 24/7 online GP access.
- Other info: Diversity and inclusion are at our core; we welcome all backgrounds.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: NVQ Level 2 or 3 in Social Care preferred; strong communication skills required.
The predicted salary is between 25877 - 28930 £ per year.
Salary: £25,877.80– £28,930 per year (full earning potential). Permanent, 37 hours per week– Buckinghamshire.
About the Organisation
Waythrough is a charity that delivers specialist support across mental health, alcohol, drugs and related areas.
Aquarius, a subsidiary of Waythrough, is part of ‘One Recovery Buckinghamshire’ (ORB), partnering with the MPFT NHS Trust and Build on Belief to support alcohol and drug issues in Buckinghamshire.
Job Overview
We are looking for three Support Workers (Community Connectors– Assessment and Engagement Team) based in Aylesbury.
You will provide advice, support, advocacy and key work for recovery plans, undertake assessment and case management, and promote a client‑centred, diversity‑respecting approach.
Responsibilities
- Provide advice, support, advocacy and key work for recovery plans.
- Conduct elements of assessment and case management as directed.
- Operate in a way that recognises and values diversity, and understands the functional model of substance use, the Recovery Agenda, and the problems caused by alcohol and drug misuse.
- Maintain accurate records and fulfil data requirements.
- Work flexibly to deliver client‑centred services.
Qualifications
- Preferably holds or is willing to gain an NVQ Level 2 or 3 in Social Care.
- Experience working to policy and procedural requirements including child protection, vulnerable adults, confidentiality and health & safety.
- Good written and verbal communication skills.
- Ability to maintain accurate records and fulfil data requirements.
- Commitment to a client‑centred approach and diversity values.
Benefits
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays).
- Pension scheme with 4.5% employer contribution, matched up to 6.5%.
- Life assurance at 3× annual salary.
- Enhanced sick pay and family‑friendly pay.
- Birthday leave and option to buy up to 5 extra days’ annual leave.
- Professional fee reimbursement for relevant qualifications.
- 24/7 online GP access and Employee Assistance Programme.
- Recognition and long service awards via Way to Go and Aspirations portals.
- £500 Recommend a Friend bonus.
- Cycle to Work scheme and Credit Union membership.
- Discounts via Blue Light Card, Charity Discounts, Extras and tickets for good.
- Free will‑writing service and wellbeing initiatives throughout the year.
- Diversity & Inclusion
We welcome applications from people with lived experience of substance use or recovery, and from candidates from minority ethnic communities.
We welcome applications from people of all backgrounds, cultures, abilities and identities.
The company is Disability Confident and offers adjustments where needed.
How to Apply
To apply, submit your CV and a supporting statement outlining your skills and experience to
The role has a rolling recruitment process and a closing date of 30July2026.
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StudySmarter Expert Advice🤫
We think this is how you could land Support Worker in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Recovery Focus.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Recovery Focus!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Recovery Focus, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Recovery Focus or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Worker in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Recovery Focus:Before hitting send, make sure to tailor your application specifically to Recovery Focus! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Recovery Focus
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
