Digital Children, Young People & Families Worker in London

Digital Children, Young People & Families Worker in London

London Full-Time 28690 - 37126 £ / year (est.) No working from home possible
Recovery Focus

At a Glance

  • Tasks: Support children and families in recovery from substance misuse through digital engagement and case management.
  • Company: Join Waythrough, a leading mental health charity making a real difference.
  • Benefits: Generous leave, pension scheme, online GP access, and professional development opportunities.
  • Other info: Flexible working hours and a supportive, inclusive environment.
  • Why this job: Make a lasting impact in your community while developing valuable skills.
  • Qualifications: NVQ Level 3 in Health & Social Care or willingness to work towards it.

The predicted salary is between 28690 - 37126 £ per year.

Location: Bromley Road, London

Working Hours: 37 hours (full time)

Contract Type: Permanent

Salary: £28,690 - £37,126

Make a real difference in your community. Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day. We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.

About the Role

You will work as part of a multi‑disciplinary team to provide case management to children, young people and families affected by substance misuse (drug and alcohol). You will support individuals across all stages of their recovery journey, from assessment and engagement through to sustained recovery, while promoting the service across the Borough through digital engagement and social media. A key element of this role includes developing a digital roadmap of services for young people, using a strengths‑based approach to diversionary activities, education, training and employment opportunities.

What You’ll Do

  • Manage a caseload of service users, developing, implementing and reviewing recovery and risk management plans.
  • Carry out triage, screening and comprehensive assessments.
  • Work collaboratively with partner agencies to deliver shared assessments and interventions.
  • Deliver structured 1‑2‑1 and group psychosocial interventions.
  • Lead effective safeguarding processes, including risk assessments and safeguarding plans.
  • Deliver digital interventions including webinars, virtual groups, webchat, podcasts and online brief interventions.
  • Develop and maintain a quality‑assured digital resource library for young people and families.
  • Support family involvement in recovery using a whole‑family approach model.
  • Contribute to harm reduction initiatives including drug screening, BBV testing, immunisation and needle exchange.
  • Mentor and support volunteers and peer mentors.
  • Maintain accurate records and reports using online case management systems.
  • Work flexibly across sites, including evenings and weekends, to meet service needs.

To Succeed in This Role

  • NVQ Level 3 in Health & Social Care (or equivalent) or willingness to work towards this.
  • Experience delivering 1‑2‑1 and group therapeutic interventions.
  • Understanding of recovery planning, risk management and safeguarding frameworks.
  • Knowledge of substance misuse interventions including MI, PSIs, CBT and ITEP.
  • Proficiency in Microsoft Office and social media platforms.
  • Experience working with young people, families and carers.
  • Strong communication skills and ability to build effective partnerships.
  • Experience using management information systems.
  • Commitment to continuous professional development and organisational values.

Benefits

  • 27 days annual leave, rising to 32 after 1 year (plus bank holidays).
  • Pension scheme with 4.5% employer contribution, matched up to 6.5%.
  • Life assurance (3× annual salary).
  • Enhanced sick pay and family‑friendly pay.
  • Birthday leave and option to buy up to 5 extra days annual leave.
  • Professional fee reimbursement for relevant qualifications.
  • 24/7 online GP access and Employee Assistance Programme.
  • Recognition and long service awards via our Way to Go and Aspirations portals.
  • £500 Recommend a Friend bonus.
  • Cycle to Work scheme and Credit Union membership.
  • Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good.
  • Free will‑writing service and wellbeing initiatives throughout the year.

Equal Opportunities

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team.

Digital Children, Young People & Families Worker in London employer: Recovery Focus

Waythrough is an exceptional employer dedicated to making a real difference in the community, offering a supportive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as 27 days of annual leave, enhanced sick pay, and continuous professional development opportunities, employees are empowered to thrive in their roles while contributing to meaningful change for children, young people, and families in London. Join a passionate team that values diversity and inclusivity, ensuring that every voice is heard and every contribution is recognised.

Recovery Focus

Contact Details:

Recovery Focus Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Digital Children, Young People & Families Worker in London

Tip Number 1

Network like a pro! Reach out to people in the field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your skills! Create a portfolio or a digital presence that highlights your work with children, young people, and families. Use social media to share your insights and experiences – it’s a great way to get noticed by potential employers.

Tip Number 3

Prepare for interviews by practising common questions related to mental health and social support. Think about how your experience aligns with the role and be ready to share specific examples of your work with young people and families.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our mission to make a difference in the community.

We think you need these skills to ace Digital Children, Young People & Families Worker in London

Case Management
Assessment and Engagement
Substance Misuse Interventions
Risk Management
Safeguarding Processes
Digital Interventions
Psycho-Social Interventions

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for helping children, young people, and families shine through. We want to see how your experiences align with our mission at Waythrough, so don’t hold back on sharing your motivation!

Tailor Your CV:Make sure your CV is tailored to the role of Digital Children, Young People & Families Worker. Highlight relevant experience, especially in delivering therapeutic interventions and working with young people. We love seeing how you can bring your unique skills to our team!

Be Clear and Concise:Keep your written application clear and to the point. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications and fit for the role.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!

How to prepare for a job interview at Recovery Focus

Know Your Stuff

Make sure you understand the role inside out. Familiarise yourself with the key responsibilities, especially around case management and digital interventions. Being able to discuss specific examples of how you've supported young people or families in the past will really impress.

Show Your Passion

This role is all about making a difference, so let your passion shine through! Share why you're committed to helping others, particularly in mental health and substance misuse. Personal stories or experiences can make your application stand out.

Prepare for Scenario Questions

Expect questions that ask how you'd handle specific situations, like managing a caseload or delivering group interventions. Think of real-life scenarios you've faced and how you approached them, focusing on your problem-solving skills and teamwork.

Engage with Digital Tools

Since the role involves digital engagement, be ready to discuss your experience with social media and online resources. Highlight any projects where you've used digital tools to connect with young people or promote services, showing your tech-savvy side.