At a Glance
- Tasks: Support individuals facing challenges with substance misuse and mental health through holistic, person-centred interventions.
- Company: Waythrough, a leading provider of specialist support services in mental health and substance use.
- Benefits: Generous annual leave, pension scheme, life assurance, and professional development opportunities.
- Other info: Inclusive workplace welcoming diverse backgrounds and lived experiences.
- Why this job: Make a real difference in your community and help others lead healthier, more independent lives.
- Qualifications: Passion for helping others and experience in support roles preferred.
The predicted salary is between 27341 - 29500 £ per year.
Location: High Wycombe
Working Hours: 37
Contract Type: Permanent
Salary: £27,341 – £29,500 (please note: the salary listed reflects the full earning potential for this role; starting salaries depend on experience and progression within the band)
About Waythrough
Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We deliver high-quality, evidence-based services designed around the real needs of the people we serve. Every year, we support around 125,000 people through over 250 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community. Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About The Role
Practitioners provide holistic support services for people with needs related to substance misuse, including needs that arise as a result of familial substance misuse. The purpose of the role is to engage people in a variety of interventions, using a person‑centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes. All practitioners work flexibly across the community and within our multi‑agency partnership settings, on an outreach basis with a central hub based at High Wycombe. The caseload will include a mixture of community and multi‑agency referral pathways including health, social care, schools and justice.
Responsibilities
- Support and build relationships with people, and their families, who have a variety of needs related to substance misuse, either their own substance use or somebody else’s.
- Hold a caseload and complete all recording and case‑management administration accurately and promptly, adhering to GDPR and data protection policies.
- Develop co‑produced, outcome‑focused support plans that reflect each participant’s personal strengths and goals. Support plans will be holistic, covering all aspects of the person’s wellbeing.
- Co‑ordinate interventions provided by other agencies to ensure that the right support is offered at the right time to enable the recipient to progress on their journey to recovery.
- Attend and participate in clinical case discussions, completing agreed actions.
- Client work: To engage people in a variety of interventions aimed at increasing choice and control in their lives, using a person‑centred, assertive outreach approach.
- Support people from the point of entry into our service, through their intervention and after‑care.
- Providing screening, co‑produced assessment, psychosocial interventions, integrated and outcome‑focused care planning, after‑care support, and onward transition to other services as required.
- Identify risk, complete and follow risk‑management plans, and review them regularly.
- Identify and respond effectively to safeguarding concerns; this may involve supporting and educating family members, making safeguarding referrals to the local authority and participating in all relevant multi‑agency meetings.
- Reduce drug and alcohol‑related harm to people within our local communities.
- Promote the engagement of people’s family and foster a wider community network.
- Advocate for the person to access partnership services; work with people to support positive, holistic outcomes in relation to their health and wellbeing.
- Follow the principles of the No Wrong Door Network to ensure that all people who use our service are enabled to access the correct support by referring or enabling access (including getting clients to appointments) to other services as appropriate.
- Act on advice and support from more senior staff as appropriate.
- Maintain an up‑to‑date knowledge of developments in the fields of alcohol, substance and local community needs.
What We Offer
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family‑friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long‑service awards via our Way to Go and Aspirations portals
- £500 ‘Recommend a Friend’ bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will‑writing service and wellbeing initiatives throughout the year
Inclusion and Accessibility
We welcome applications from people with lived experience of substance use or recovery, and from candidates from minoritised ethnic communities. We welcome applications from people of all backgrounds, cultures, abilities, and identities to ensure our services are representative of the communities we serve. We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk.
Equal Opportunity Statement
Waythrough is committed to equal opportunities for all staff and applicants. We do not discriminate on the basis of gender, age, race, disability, sexual orientation, gender identity or any other protected characteristic. We value diversity and inclusion in our workforce.
Complex Needs Practitioner in Leigh employer: Recovery Focus
Waythrough is an exceptional employer dedicated to making a real difference in the community by providing specialist support in mental health and substance misuse. With a strong focus on employee wellbeing, we offer generous benefits such as 27 days of annual leave, professional development opportunities, and a supportive work culture that values diversity and inclusion. Join us in High Wycombe to be part of a passionate team that empowers individuals to lead healthier, more independent lives while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Needs Practitioner in Leigh
✨Tip Number 1
Network like a pro! Reach out to people in the field of mental health and substance misuse. Attend local events or workshops, and don’t be shy about introducing yourself. You never know who might have a lead on a job or can offer valuable advice.
✨Tip Number 2
Prepare for interviews by practising common questions related to complex needs and person-centred approaches. Think about your past experiences and how they relate to the role. We want you to shine, so rehearse your answers with a friend or in front of the mirror!
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, let them know why you care about helping others. Share personal stories or experiences that highlight your commitment to making a difference in the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Waythrough. Let’s make a difference together!
We think you need these skills to ace Complex Needs Practitioner in Leigh
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in people's lives, especially those facing challenges related to mental health and substance misuse.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Complex Needs Practitioner role. Highlight your relevant experience and skills that align with our mission at Waythrough, so we can see why you're the perfect fit!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to understand your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Recovery Focus
✨Know Your Stuff
Before the interview, make sure you understand the role of a Complex Needs Practitioner inside out. Familiarise yourself with the key responsibilities, such as supporting individuals with substance misuse issues and developing holistic support plans. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Empathy
This role is all about building relationships and providing support. Be prepared to share examples from your past experiences where you've demonstrated empathy and understanding towards individuals facing challenges. Highlight how you’ve made a positive impact on someone's life, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of specific examples where you've had to manage risks or coordinate with other agencies. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the types of interventions used. This shows your enthusiasm for the role and helps you gauge if the organisation aligns with your values and career goals.
