At a Glance
- Tasks: Support the Young People's Service with essential admin tasks and manage referrals.
- Company: Join Forward Leeds, a leading alcohol and drug service in the city.
- Benefits: Enjoy 27 days annual leave, pension contributions, and professional development perks.
- Other info: Flexible part-time hours with opportunities for career growth and community impact.
- Why this job: Make a real difference in young people's lives while gaining valuable experience.
- Qualifications: Previous admin experience and strong organisational skills are essential.
The predicted salary is between 25877 - 28453 £ per year.
Location: Forward Leeds, 3 Armley Court, Armley Road, Leeds, LS12 2LB.
Working hours: 22.2 hours per week (3 days). Monday and Wednesday are fixed working days, with the third working day to be agreed.
Contract type: Permanent (Part Time).
Salary: £25,877 to £28,453.69 per annum pro rata. The salary listed reflects the full earning potential for this role; starting salaries depend on experience and progression within the band.
About the Role: Forward Leeds is the city's alcohol and drug service, providing advice, support and treatment for adults, young people and families. The Young People's Service works with young people to reduce the impact of alcohol and drug use, improve wellbeing and help them achieve positive outcomes. As a Young Persons Administrator you will support the Service Manager and Senior Workers with the day‑to‑day administration of the service, ensuring smooth operations by managing referrals, tracking caseloads, maintaining accurate records and acting as the first point of contact for young people, families and professionals accessing or contacting the service.
Responsibilities:
- Support the Service Manager and Senior Workers with a range of administrative tasks.
- Track referrals and caseloads to keep information up to date and accurately recorded.
- Ensure timely and accurate data entry, maintaining confidentiality and data integrity at all times.
- Input and maintain records using SystmOne.
- Act as the first point of contact for young people, families, professionals and partner agencies contacting the service.
- Coordinate timely responses to enquiries received by telephone, email and other communication channels.
- Carry out a variety of administrative duties to support the smooth day‑to‑day operation of the service.
Qualifications:
- Previous administration experience is essential.
- Strong organisational skills with the ability to manage a varied workload and prioritise tasks effectively.
- Excellent verbal and written communication skills, with a professional and approachable manner.
- Confidence using computer systems and accurately inputting data. Experience using SystmOne is desirable but not essential.
- Ability to use your own initiative and work effectively both independently and as part of a team.
Benefits:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays).
- Pension scheme with 4.5% employer contribution, matched up to 6.5%.
- Life assurance (3× annual salary).
- Enhanced sick pay and family‑friendly pay.
- Birthday leave and the option to buy up to 5 extra days’ annual leave.
- Professional fee reimbursement for relevant qualifications.
- 24/7 online GP access and Employee Assistance Programme.
- Recognition and long‑service awards via our Way to Go and Aspirations portals.
- £500 Recommend a Friend bonus.
- Cycle to Work scheme and Credit Union membership.
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good.
- Free will writing service and wellbeing initiatives throughout the year.
Equal Opportunities: Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk.
Young Persons Administrator in Leeds employer: Recovery Focus
Forward Leeds is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its staff. With a strong focus on employee wellbeing, the company offers generous benefits such as 27 days of annual leave, a robust pension scheme, and professional development opportunities, all while making a meaningful impact in the community by supporting young people and families. Located in Leeds, the role of Young Persons Administrator not only provides a chance to contribute to vital services but also ensures a balanced work-life with part-time hours and a commitment to equal opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Young Persons Administrator in Leeds
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Recovery Focus, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Recovery Focus. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Recovery Focus's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Young Persons Administrator in Leeds
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Recovery Focus. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Recovery Focus.
How to prepare for a job interview at Recovery Focus
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Recovery Focus.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Young Persons Administrator at Recovery Focus.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Recovery Focus that you're ready to hit the ground running in the Young Persons Administrator role.
