At a Glance
- Tasks: Lead a dynamic admin team and ensure smooth operations at Forward Leeds.
- Company: Join Waythrough, a leading mental health and social support charity.
- Benefits: Enjoy 27 days annual leave, pension scheme, and professional development opportunities.
- Other info: We value diversity and welcome applicants from all backgrounds.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in administration and team leadership is essential.
The predicted salary is between 32090 - 32090 £ per year.
Location: Forward Leeds, 74 Kirkgate, Leeds LS2 7DJ
Working Hours: 37 hours per week
Contract Type: Permanent
Salary: £25,877.80 - £32,090 per annum
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community. Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
As Administration Team Leader, you will be responsible for overseeing the administration team, including reception staff, general administrators and a clinical administrator. You will support the delivery of an efficient, professional and compliant administration service across the Forward Leeds hubs. You will manage day-to-day administration operations, support staff development and ensure systems and processes are embedded effectively within the service.
What You’ll Do
- Take responsibility for the day-to-day running of the administration function within Forward Leeds
- Line manage a team of administrators and reception staff across the Leeds hubs
- Manage, mentor and support staff development, including supervision, induction, recruitment and performance reviews
- Coordinate and support the Area Manager with effective building management
- Oversee weekly and monthly health and safety checks
- Support appointment management, including creating and maintaining staff rotas
- Ensure the administration function operates efficiently and in line with organisational processes and CQC standards
- Maintain accurate records and support effective use of electronic management systems
- Respond to queries from internal and external stakeholders in a professional and timely manner
- Support service projects and operational priorities where required
To Succeed in This Role, You’ll Need
- Previous experience in an administration role
- Experience of leading or supervising a team
- Strong organisational and communication skills
- Experience using Microsoft Office programmes
- Experience using electronic management information or caseload management systems
- The ability to work flexibly and manage competing priorities
- A proactive approach with a positive, can-do attitude
What We Offer
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk.
Closing Date: 2026-06-26
Administrator Team Leader in Leeds employer: Recovery Focus
Waythrough is an exceptional employer located in the heart of Leeds, dedicated to making a meaningful impact in the community through mental health and social support services. With a strong focus on employee development, a supportive work culture, and generous benefits including enhanced leave, professional fee reimbursements, and wellbeing initiatives, Waythrough fosters an environment where staff can thrive both personally and professionally. Join us to be part of a passionate team that values inclusivity and empowers individuals to lead healthier, more independent lives.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator Team Leader in Leeds
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Recovery Focus.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Recovery Focus.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Recovery Focus.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Recovery Focus. Apply directly through us to stand out!
We think you need these skills to ace Administrator Team Leader in Leeds
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Recovery Focus. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Administrator Team Leader, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Recovery Focus
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Recovery Focus. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
