At a Glance
- Tasks: Support individuals with alcohol or drug concerns in a hospital setting and connect them to community services.
- Company: Waythrough, a compassionate employer dedicated to making a difference.
- Benefits: Generous leave, pension contributions, life assurance, and professional development opportunities.
- Other info: Join a supportive team that values diversity and offers career growth.
- Why this job: Make a real impact on people's lives while gaining valuable experience in health and social care.
- Qualifications: Experience in health and social care, motivational interviewing skills, and understanding of substance misuse.
The predicted salary is between 28690 - 34730 £ per year.
Location: 590 Seven Sisters Road, London, N15 6HR
Working hours: 22.5 hours per week – may include evening and weekend work.
Contract type: Permanent
Salary: £28,690‑£34,730 FTE (salary pro‑rated on part‑time hours).
About the role
As a Hospital Liaison Worker, you will play a crucial role in enhancing the engagement of individuals with alcohol or drug concerns within our treatment services. The role is based at 590 Seven Sisters Road and will also require working from North Middlesex University Hospital, where service users are met and linked into the community service. The worker will support high‑intensity users and those who frequently attend hospital, ensuring that they find suitable treatment in the community.
Responsibilities
- Provide 1:1 psychosocial intervention to repeat‑attending patients on wards and in ED, engaging them in our wider drug and alcohol treatment services in Haringey.
- Carry out initial screening and triage assessment for new clients; provide crisis intervention and duty services on a rota basis.
- Liaise with other services, including mental health, primary care, disabilities, social care, and any other relevant services, in response to service‑user needs.
- Monitor, report on, and improve outcomes across a range of measures, particularly to reduce preventable GP attendances, urgent care centre attendances, A&E attendances, hospital admissions, and ambulance call‑outs for the “frequent attender” cohort.
- Conduct hospital ward rounds to identify those with alcohol‑specific needs and engage them in treatment.
- Travel to various locations within Haringey to make contact and build relationships with hospital “frequent attenders” through regular, consistent contact episodes and motivational‑interviewing‑oriented interventions.
- Advocate on behalf of service users to obtain assistance with housing, benefits, mental and physical health care, and access to substance misuse treatment services at the appropriate tier.
- Assist service users to develop strategies that improve self‑esteem, social skills, and psychological wellbeing, supporting their rehabilitation from alcohol misuse.
Qualifications
- Experience working within a health and social care, community or hospital setting.
- Experience with motivational interviewing.
- Understanding of substance misuse.
Benefits
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays).
- Pension scheme with 4.5% employer contribution, matched up to 6.5%.
- Life assurance (3× annual salary).
- Enhanced sick pay and family‑friendly pay.
- Birthday leave and the option to buy up to 5 extra days’ annual leave.
- Professional fee reimbursement for relevant qualifications.
- 24/7 online GP access and Employee Assistance Programme.
- Recognition and long service awards via the Way to Go and Aspirations portals.
- £500 “Recommend a Friend” bonus and Cycle to Work scheme.
- Credit Union membership and discounts via Blue Light Card, charity discounts, extras and tickets.
Equal Opportunities
Waythrough is an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We are Disability Confident and can make adjustments to enable fair participation. If you need support to apply, contact our recruitment team.
Hospital Link Worker employer: Recovery Focus
HAGA is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With a comprehensive benefits package including generous annual leave, a robust pension scheme, and opportunities for career development, HAGA fosters an environment where Hospital Link Workers can thrive while making a meaningful impact in the community. Located in vibrant London, employees benefit from diverse experiences and the chance to engage with a variety of services, enhancing both personal and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Hospital Link Worker
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those who work with substance misuse. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by practising common questions related to the role. Think about your experience with motivational interviewing and how you can apply it in real-life scenarios. We want you to shine!
✨Tip Number 3
Show your passion for helping others! When you get the chance to speak with potential employers, share your motivation for working with individuals facing alcohol or drug concerns. Let them see your commitment!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hospital Link Worker
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Hospital Link Worker role. Highlight your experience in health and social care, especially any work with substance misuse or motivational interviewing. We want to see how your skills match what we're looking for!
Show Your Passion:In your application, let us know why you're passionate about helping individuals with alcohol or drug concerns. Share any personal experiences or insights that drive your commitment to this field. We love seeing genuine enthusiasm!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Recovery Focus
✨Know Your Stuff
Make sure you understand the role of a Hospital Link Worker inside out. Familiarise yourself with the responsibilities, especially around psychosocial interventions and motivational interviewing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in health and social care settings. Think of specific examples where you've successfully engaged with individuals facing substance misuse issues. Highlight any relevant achievements or outcomes that demonstrate your ability to make a positive impact.
✨Practice Motivational Interviewing
Since motivational interviewing is key for this role, practice your skills beforehand. You might be asked to demonstrate how you'd engage a service user. Role-play scenarios with a friend or family member to get comfortable with the techniques and language used in motivational interviewing.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could include inquiries about the team dynamics, the types of challenges faced by service users, or how success is measured in the role. It shows that you're proactive and genuinely interested in contributing to the organisation.
