At a Glance
- Tasks: Support individuals in hospitals with drug and alcohol-related needs, providing assessments and referrals.
- Company: Waythrough, a leading mental health and social support charity in England.
- Benefits: Generous annual leave, pension scheme, life assurance, and professional development opportunities.
- Other info: Join a diverse team committed to breaking down barriers and improving community health.
- Why this job: Make a real difference in people's lives while building meaningful relationships.
- Qualifications: Experience in supporting those with substance use or mental health challenges and strong communication skills.
The predicted salary is between 28000 - 31200 £ per year.
Location: Portland House, 243 Shalesmoor, Sheffield, S3 8UG (with regular travel to hospitals across Sheffield)
Working Hours: 37 hours per week
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship.
Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives?
Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse.
This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
Make a real difference where it matters most Are you passionate about helping people affected by drug and alcohol use access the right support at the right time?
We're looking for a Hospital Liaison Worker to join Likewise, Sheffield's adult drug and alcohol service.
This is an exciting opportunity to work across hospital settings, supporting people at a critical point in their lives and helping them begin or continue their recovery journey.
Working alongside hospital teams, community services and partner organisations, you'll provide timely, compassionate support that reduces harm, improves health outcomes and ensures people don't fall through the gaps between hospital and community care.
If you enjoy building partnerships, working in a fast-paced environment and making a genuine difference every day, we'd love to hear from you.
Likewise is Sheffield's commissioned adult drug and alcohol service, delivered by Waythrough in partnership with Project 6.
We provide free, confidential advice, treatment and recovery support for adults experiencing issues with drugs or alcohol.
Through one-to-one support, group programmes, clinical interventions, substitute prescribing, peer mentoring and harm reduction services, we help people reduce the impact of substance use and achieve lasting recovery.
As our Hospital Liaison Worker, you'll strengthen our presence across Sheffield's hospitals, ensuring more people can access the right support at the earliest opportunity.
About the Role
As a Hospital Liaison Worker, you'll act as the vital link between hospital staff, patients and community treatment services.
You'll engage with individuals admitted to hospital with drug or alcohol-related needs, providing person-centred assessments, brief interventions, harm reduction advice and onward referrals into community treatment and recovery services.
Taking a holistic approach, you'll work closely with patients to understand their wider health, housing, family and social support needs, helping them access the services that will support long-term recovery and reduce the likelihood of future hospital admissions.
You'll also play a key role in developing relationships with hospital teams, increasing awareness of the Likewise service and improving referral pathways to ensure people receive seamless care from hospital into the community.
This role is based at Portland House, but will require regular travel and work across local hospitals throughout Sheffield.
- What You\'ll Do
- Build strong partnerships with hospital staff and multidisciplinary teams to improve referral pathways and continuity of care.
- Identify and engage patients affected by drug and alcohol use, providing timely support and advice during their hospital stay.
- Complete person-centred assessments, recovery plans, safeguarding assessments and risk management plans.
- Deliver brief interventions, harm reduction advice and Naloxone interventions where appropriate.
- Support individuals to access community treatment, recovery services and wider health and wellbeing support following discharge.
- Promote the Likewise service across hospital settings, increasing awareness and accessibility for both staff and patients.
- Develop pathways that improve access to treatment, reduce unmet need and support sustained recovery.
- Maintain accurate case records and recovery plans using Systm One and other electronic case management systems.
- Work collaboratively with community partners, health professionals and other stakeholders to achieve the best outcomes for service users.
- Use service data to monitor outcomes, identify trends and contribute to service improvement.
- To Succeed in This Role, You\'ll Need
- A caring, compassionate and non-judgemental approach.
- Experience of supporting people affected by substance use, mental health or other complex needs.
- Strong communication and relationship-building skills with the confidence to work across multiple organisations.
- Experience completing assessments, recovery planning and risk management.
- Knowledge of safeguarding, harm reduction and trauma-informed practice.
- The ability to work independently while contributing to a multidisciplinary team.
- Good organisational and IT skills, including experience using electronic case management systems such as Systm One.
- A commitment to partnership working, continuous professional development and delivering high-quality support.
- A full UK driving licence is desirable, as the role involves regular travel between hospital sites and community locations across Sheffield.
What We Offer
- We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility Waythrough is proud to be an equal opportunities employer.
We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship.
In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them.
Every year our services support around 130,000 people.
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Hospital Liaison employer: Recovery Focus
Recovery Focus is an excellent employer that prioritises the well-being of its staff and the communities they serve. With a supportive work culture, employees enjoy generous benefits such as 27 days of annual leave, pension contributions, and access to a 24/7 online GP, all while making a meaningful impact in the lives of families in Enfield. The company also fosters professional growth, providing opportunities for training and development in the health and social care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hospital Liaison
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Recovery Focus.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Recovery Focus.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Recovery Focus, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Hospital Liaison
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Recovery Focus.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Recovery Focus.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Recovery Focus. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Recovery Focus. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Recovery Focus
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Recovery Focus’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
