Specialist Engagement Worker in Exeter

Specialist Engagement Worker in Exeter

Exeter Full-Time 25877 - 30868 £ / year (est.) No working from home possible
Recovery Focus

At a Glance

  • Tasks: Support individuals at risk of rough sleeping with tailored, person-centred care.
  • Company: Join Waythrough, a leading mental health and social support charity in England.
  • Benefits: Enjoy 27 days annual leave, pension contributions, and professional development opportunities.
  • Other info: Flexible, inclusive workplace committed to empowering diverse communities.
  • Why this job: Make a real difference in people's lives while working in a supportive team environment.
  • Qualifications: Passion for recovery, experience with vulnerable individuals, and strong communication skills.

The predicted salary is between 25877 - 30868 £ per year.

Location: Exeter

Working Hours: 37 hours

Contract Type: Permanent

Salary: £25,877 - £30,868

The System Treatment and Recovery (STaR) project, funded by the national Rough Sleeper Drug & Alcohol Treatment Grant, aims to improve health, housing, and recovery outcomes for people experiencing or at risk of rough sleeping. Using a One Team approach, we provide joined-up, wraparound support through a partnership spanning substance misuse, physical health, housing, psychiatry, and social inclusion. Our multi-skilled team includes a project co-ordinator, team leader, specialist enablement workers, psychologists, GP, nurses, and administrators.

What You’ll Do

  • Work as part of the System Treatment and Recovery (STaR) team to support people experiencing or at risk of rough sleeping.
  • Provide wraparound, person-centred support addressing health, housing, and recovery needs.
  • Hold a small caseload, allowing time to build trust and deliver meaningful, tailored interventions.
  • Engage individuals who have found it difficult to access or remain in traditional treatment services.
  • Collaborate within a multi-disciplinary team including psychologists, GPs, nurses, housing and social inclusion specialists.
  • Contribute to innovative ways of working to improve engagement and recovery outcomes.
  • Work collaboratively with partners to reduce barriers to treatment and promote holistic recovery.
  • Support clients to build stability, confidence, and independence in all areas of their lives.

To Succeed in This Role, You’ll Need

  • Passionate about recovery and empowerment for people experiencing homelessness or complex needs.
  • Understanding that true recovery involves support across health, housing, and social wellbeing.
  • Experience of working with individuals affected by substance misuse, mental health, or homelessness (desirable).
  • Skilled at building trusting, respectful relationships with people who may be wary of services.
  • Able to work collaboratively as part of a multi-agency team.
  • Flexible, compassionate, and resilient when working with people facing multiple challenges.
  • Committed to inclusive, non-judgmental, person-led practice.
  • Strong communication and organisational skills.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

What We Offer

  • 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
  • Pension scheme with 4.5% employer contribution, matched up to 6.5%
  • Life assurance (3× annual salary)
  • Enhanced sick pay and family-friendly pay
  • Birthday leave and the option to buy up to 5 extra days’ annual leave
  • Professional fee reimbursement for relevant qualifications
  • 24/7 online GP access and Employee Assistance Programme
  • Recognition and long service awards via our Way to Go and Aspirations portals
  • £500 Recommend a Friend bonus
  • Cycle to Work scheme and Credit Union membership
  • Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
  • Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date: 2026-06-18

Specialist Engagement Worker in Exeter employer: Recovery Focus

Waythrough is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Exeter. With a strong focus on employee wellbeing, we offer generous benefits such as 27 days of annual leave, professional development opportunities, and a commitment to diversity and accessibility. Join our passionate team and make a meaningful impact on the lives of those experiencing homelessness and complex needs while enjoying a collaborative and empowering workplace culture.

Recovery Focus

Contact Details:

Recovery Focus Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Specialist Engagement Worker in Exeter

Tip Number 1

Get to know the company! Research Waythrough and the STaR project. Understanding their mission and values will help you connect during interviews and show that you're genuinely interested in making a difference.

Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the team, plus it shows your enthusiasm for joining the crew.

Tip Number 3

Prepare for those tricky questions! Think about how your experiences align with the role's requirements, especially around building trust and working collaboratively. Practice your answers so you can shine in the interview.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Waythrough and making an impact in the community.

We think you need these skills to ace Specialist Engagement Worker in Exeter

Person-Centred Support
Building Trusting Relationships
Collaboration in Multi-Agency Teams
Understanding of Substance Misuse
Mental Health Awareness
Homelessness Support
Flexibility

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Specialist Engagement Worker. We want to see your passion for recovery and empowerment shining through!

Showcase Your Skills:Don’t forget to emphasise your communication and organisational skills. We’re looking for someone who can build trusting relationships, so share examples that demonstrate your ability to connect with individuals facing challenges.

Be Person-Centred:Remember, this role is all about providing person-centred support. Use your application to illustrate how you’ve successfully engaged with people in the past, especially those who may be wary of traditional services.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about the role and our amazing team!

How to prepare for a job interview at Recovery Focus

Know the STaR Project Inside Out

Before your interview, make sure you understand the System Treatment and Recovery (STaR) project thoroughly. Familiarise yourself with its goals, the One Team approach, and how it aims to support individuals at risk of rough sleeping. This knowledge will show your genuine interest and commitment to the role.

Showcase Your Empathy and Experience

Be prepared to discuss your experiences working with vulnerable populations, particularly those affected by homelessness or substance misuse. Share specific examples that highlight your ability to build trust and provide person-centred support, as this is crucial for the Specialist Engagement Worker role.

Demonstrate Collaborative Skills

Since the role involves working within a multi-disciplinary team, be ready to talk about your experience collaborating with various professionals. Highlight instances where you successfully worked with others to overcome challenges and improve outcomes for clients, showcasing your teamwork skills.

Prepare Thoughtful Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team's dynamics, the challenges faced in the role, or how success is measured. This not only shows your enthusiasm but also helps you gauge if the position aligns with your values and career goals.