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- Tasks: Provide exceptional support to clients and handle queries via phone and email.
- Company: Leading circular economy company focused on making a difference.
- Benefits: Competitive benefits including annual leave and training budget.
- Why this job: Join a dynamic team dedicated to sustainability and client satisfaction.
- Qualifications: Strong communication skills and customer service experience required.
- Other info: Energetic environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading circular economy company in Hastings is seeking a Customer Service Advisor to provide exceptional support to clients. The successful candidate will handle queries via phone and email, work on account retention, and maintain positive client relationships.
This role requires strong communication skills, customer service experience, and a proactive mindset to thrive in an energetic environment dedicated to making a difference.
Competitive benefits include annual leave and training budget.
Eco-Centric Customer Service Advisor in Hastings employer: Recorra Limited
Contact Detail:
Recorra Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Eco-Centric Customer Service Advisor in Hastings
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their eco-centric team.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing exceptional support, try role-playing common customer scenarios with a friend. This will boost your confidence and prepare you for those tricky questions during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Eco-Centric Customer Service Advisor in Hastings
Some tips for your application 🫡
Show Your Passion for Sustainability: When writing your application, let your love for the circular economy shine through! We want to see how your values align with our mission to make a difference in the world.
Highlight Your Customer Service Skills: Make sure to showcase your previous customer service experience. We’re looking for someone who can handle queries with ease and maintain positive relationships, so share specific examples of how you've done this before.
Be Proactive in Your Approach: In your application, demonstrate your proactive mindset. We thrive in an energetic environment, so tell us about times when you took the initiative to solve problems or improve processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Recorra Limited
✨Know Your Eco-Centric Stuff
Before the interview, brush up on the principles of the circular economy and how they relate to customer service. Being able to discuss how sustainability impacts client relationships will show your passion for the role and the company's mission.
✨Show Off Your Communication Skills
Prepare examples of how you've effectively handled customer queries in the past. Think about times when you turned a negative experience into a positive one. This will demonstrate your strong communication skills and proactive mindset.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might have to handle a mock customer query. Practise responding to common customer issues with empathy and solutions, as this will highlight your customer service experience.
✨Ask Thoughtful Questions
Prepare questions that show your interest in the company’s values and future goals. Asking about their approach to account retention or how they measure client satisfaction can set you apart and show that you're genuinely invested in making a difference.
