At a Glance
- Tasks: Manage client accounts and drive sustainability initiatives while building strong relationships.
- Company: Join Recorra, a leading circular economy company with a passion for the environment.
- Benefits: Enjoy flexible hours, generous leave, and a dog-friendly office.
- Why this job: Make a real impact on sustainability while growing your career in a dynamic team.
- Qualifications: 2+ years in account management with a focus on customer satisfaction and sustainability.
- Other info: Exciting growth opportunities in a friendly and energetic work culture.
The predicted salary is between 33000 - 35000 £ per year.
Location: Lancing and Hastings
Salary: £33,000-£35,000 per annum
Job Type: Full-time, permanent
Working Hours: 09.00-17.30 Monday to Friday
The Company: Recorra is a leading circular economy company, providing services for recycling, data destruction and office supplies in London and the South East. We are born environmentalists, formed by Friends of the Earth in 1988 and now operating as an independent commercial organisation. We are an ethical and fast-growing company with a team of exceptional people and are looking for someone to join us during an exciting period of change and growth. The role provides the opportunity for you to use your skills to make a difference within a friendly, dynamic and forward-thinking company. The culture is energetic, and there will be many opportunities for you to make a substantial contribution to the business.
The Role: Are you a natural problem solver with a passion for customer success and sustainability? Do you thrive in building lasting relationships and driving meaningful business growth? If you’re eager to work in an impactful role that helps clients meet their environmental goals, we want to hear from you! As an Account Manager at Recorra, you will play a key role in ensuring the success of our clients’ sustainability initiatives while driving business growth. You will manage and develop a portfolio of client accounts, focusing on their environmental goals, operational needs, and overall satisfaction. Your ability to nurture relationships and identify opportunities for growth will be essential to your success. You’ll work closely with our sustainability team to deliver tailored solutions that maximise recycling rates and reduce environmental impact.
Responsibilities:
- Build and maintain strong, long-term relationships with Recorra’s diverse client base
- Attend monthly and quarterly review meetings with your accounts to review operational services, environmental targets and commercials
- Handle service issues that occur on a day to day basis and work with Recorra’s operations team to resolve them
- Collaborate with our sustainability team to deliver targeted initiatives such as workshops, infrastructure analysis, and engagement events to help clients meet their environmental goals
- Drive revenue growth by identifying and implementing new service opportunities whether it’s new services, additional sites, or cross‑selling
- Resolve invoice queries in collaboration with our finance team to ensure smooth operations
- Ensure clients understand and can make the most of their recycling reports, driving informed decision‑making
- Conduct operational reviews and identify areas to enhance efficiency and performance
- Act as a point of escalation for any service‑related concerns, ensuring swift resolution and customer satisfaction
About you:
- A minimum of 2 years of experience in account management, with a proven track record of customer satisfaction and business development
- A genuine passion for the environment and sustainability, and a desire to contribute to meaningful change
- Strong relationship‑building skills with the ability to engage with decision‑makers and influencers at all levels
- Excellent problem‑solving abilities, especially when dealing with complex commercial situations
- A customer‑centric mindset with great listening, questioning, and communication skills
- Confidence in presenting ideas and leading discussions with clients
- Top‑notch organisation and time management skills, ensuring all tasks are completed efficiently and on time
- Driving licence and own car required
Benefits:
- Flexible working hours
- 22 days' annual leave (additional days for length of service) plus bank holidays
- Employee pension scheme
- Travel season ticket loan
- Cycle to work scheme
- Employee Assistance Programme
- Health Cash Plan
- Charity volunteering opportunities and social activities
- Dog friendly office
Please Note: Candidates must have the legal right to live and work in the UK to be considered for this role. Please click the APPLY button to submit your CV and cover letter for this role.
Account Manager Corporate · Brighton, Hastings · employer: Recorra Limited
Contact Detail:
Recorra Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Corporate · Brighton, Hastings ·
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that Account Manager role at Recorra.
✨Tip Number 2
Show off your passion for sustainability! When you get the chance to chat with potential employers, make sure to highlight your commitment to environmental goals. They want someone who genuinely cares about making a difference.
✨Tip Number 3
Prepare for those interviews! Research Recorra and their services inside out. Be ready to discuss how you can help clients achieve their recycling targets and drive business growth. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a company that values sustainability and customer success.
We think you need these skills to ace Account Manager Corporate · Brighton, Hastings ·
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your account management experience and any relevant achievements in sustainability to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the environment and how you can contribute to Recorra's mission. Be genuine and let your personality come through.
Showcase Problem-Solving Skills: Since we’re looking for natural problem solvers, include examples of how you've tackled challenges in previous roles. This will demonstrate your ability to handle complex situations effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Recorra Limited
✨Know Your Stuff
Before the interview, make sure you research Recorra thoroughly. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company and its sustainability goals.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully nurtured client relationships or resolved issues. Be ready to discuss how you can apply these skills to help Recorra's clients achieve their environmental targets.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills, especially in complex situations. Think of specific challenges you've faced in account management and how you overcame them. Highlight your ability to collaborate with teams to find solutions, as this aligns with Recorra's collaborative culture.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about Recorra's future sustainability initiatives or how they measure client satisfaction. This shows you're not just interested in the role, but also in contributing to the company's growth and success.