Senior Accounts Receivable Specialist in Hemel Hempstead

Responsible for end-to-end accounts receivable activities across five legal entities, with cash collection as the primary outcome, supporting liquidity, working capital discipline, and financial performance. The role operates within the Finance function and works in close cooperation with Country and Regional Controllers, other Finance team members, General Managers, Customer Service and Legal, to ensure accurate customer master data, robust credit control, disciplined management of disputes and litigations, and reliable cashflow forecasting. The position plays a key role in protecting revenue, mitigating credit risk, and ensuring accounts receivable processes operate in line with Group policies, internal controls, and governance standards.

Key Accountabilities

• Own the day-to-day accounts receivable operations.
• Maintain and support the accuracy of customer master data across all supported entities.
• Allocate incoming customer payments accurately and on a timely basis.
• Handle customer billing and payment-related queries, working closely with the Customer Services billing team to resolve issues.
• Issue customer account statements and dunning letters in line with company credit policies.
• Perform credit control activities, proactively managing cash collections and overdue balances.
• Produce and maintain rolling three-month cash flow forecasts to support liquidity management.
• Prepare accounts receivable reporting, including balance sheet reconciliations and variance analysis.
• Update monthly KPI analysis files and prepare quarterly AR submissions for Group reporting.
• Facilitate regular stakeholder meetings to drive accountability and communicate progress, risks, and issues.
• Prepare the monthly bad debt provision at month end for review by the Financial Accountant, ensuring compliance with internal policies.
• Identify and drive continuous improvements within the accounts receivable function.
• Leverage tools and platforms such as Datasphere to enhance reporting accuracy, efficiency, and insight.

Technical / Professional Expertise

• Solid knowledge of accounts receivable operations and credit control principles with at least 7 years experience.
• Analytical mindset with attention to detail.
• Experience in managing customer accounts across multiple legal entities and currencies.
• Strong communication skills, able to collaborate effectively with customers and internal teams.
• Proactive approach to process improvement and automation.
• Proficient in the use of ERP finance systems to manage AR data and transactions.
• Strong excel and PowerPoint skills.

Personal Specification

• Proactive and self-motivated, with a strong sense of ownership and accountability.
• Continuous improvement mindset, with the ability to identify and implement process efficiencies and automation opportunities.
• Positive and can-do mind-set.
• Team-oriented, flexible, and able to adapt to changes well.

We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief.