HID Global is seeking an Associate Manager of IT Service Delivery in Cardiff, UK. You will lead a team of IT service delivery professionals, ensuring high-quality incident and service request handling across diverse technologies.
The role requires ITIL knowledge, strong customer service, and leadership capabilities. You will collaborate with global teams, mentor staff, and contribute to continuous improvement while supporting executive and local offices.
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IT Service Delivery Lead – Cardiff (Hybrid) employer: Record
At Record, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our culture fosters innovation and collaboration, providing employees with ample opportunities for professional growth and development. With a strong focus on infrastructure security and operational resilience, we empower our team to lead transformative projects while enjoying a supportive atmosphere that values work-life balance and employee well-being.
